Administrative Assistant - Stehekin

Guest Services; Wenatchee (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Guest Services, Inc. in Wenatchee, WA is seeking an Administrative Assistant to be the first point of contact at the unit and support administrative tasks across the operation.

The role includes timecard management, payroll assistance, invoicing, cash handling, inventories, and daily sales, while supporting retail, restaurant, drivers, greeting boats, visitors, and guests. Proficiency in Microsoft Outlook, Excel, and Teams is essential to communicate clearly and maintain records.

Qualifications

• High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.
• Ability to calculate basic mathematical figures.
• Computer proficiency with the ability to utilize Microsoft Outlook, excel, Teams, Word-press.

Responsibilities

• Responsible for daily sales reports.
• Handle deposits and armored car pick ups.
• Keep records and execute administrative policies determined by management.
• Adhere to and promote Guest Services Hospitality Standards.
• Screen incoming calls and correspondence, and respond independently when possible.
• Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitors compliance.
• Create and maintain database and spreadsheet files for revenue management and Sales and marketing.
• Run all required weekly and monthly reports for analysis and distribution.
• Act as onsite Human Resources: maintaining and executing changes to employee files, recruiting, Workday oversight.
• Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.
• Maintain office equipment and supplies. Required to learn new software systems and become proficient as assigned.
• Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments. Operate multi-extension phone system.
• Perform administrative tasks as assigned by management team.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Interpersonal skills

Effective communication

Mathematical calculations

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Outlook

Excel

Teams

WordPress

Job description

Compensation Amount:22.00 USD Hourly

The Administrative Assistant is the first point of contact at the unit, and is responsible for the administrative tasks assigned to support the unit.

The Administrative Assistant is the first point of contact at the unit and is responsible for the administrative tasks assigned to support the units.

The specific duties of the position, including timecard management, payroll, new hire assistance, accounting invoices, cash deposit, inventories, and daily sales, as well as supporting retail, restaurant, drivers, greeting boats, visitors, and guests.

ESSENTIAL FUNCTIONS

• Responsible for daily sales reports.
• Handle deposits and armored car pick ups.
• Keep records and execute administrative policies determined by management.
• Adhere to and promote GSI Hospitality Standards.
• Screen incoming calls and correspondence, and respond independently when possible.
• Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitors compliance.
• Create and maintain database and spreadsheet files for revenue management and Sales and marketing.
• Run all required weekly and monthly reports for analysis and distribution.
• Act as an onsite Human Resources: maintaining and executing changes to employee files, recruiting, Workday oversight.
• Take and transcribe dictation, and compose and prepare confidential correspondence, reports, and other complex documents.
• Maintain office equipment and supplies. Required to learn new software systems and become proficient as assigned.
• Answer phones with a polished manner, and accurately transfer high volume of calls to the appropriate departments. Operate multi-extension phone system.
• Perform administrative tasks as assigned by management team.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS

• High School Diploma or GED preferred or previous experience as an administrative assistant or related customer service position.
• Ability to calculate basic mathematical figures.
• Computer proficiency with the ability to utilize Microsoft Outlook, excel, Teams, Word-press.
• Great interpersonal skills required, with the ability to communicate effectively with a wide variety of people.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to sit at a desk for the entire work day.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication.
• Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
• Occasionally stoop, kneel, or crouch. Use hands and arms to reach for, grasp, and manipulate objects.

EQUIPMENT USED

Typical office equipment (computers, laptop, printer with scanning capabilities, copiers, among others).

Guest Services, Inc.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States.

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Equal Opportunity Employer

Guest Services, Inc. is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.