Administrative Assistant/Social Service Aide

The Salvation Army USA Western Territory; Flagstaff (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

The Salvation Army USA Western Territory in Flagstaff is looking for a dedicated Administrative Assistant/Social Services Aide. The position requires a high school diploma and strong multitasking abilities. Responsibilities include managing office duties, assisting with community events, and handling social services.

Ideal candidates will have previous experience in a similar role, excellent organizational skills, and a valid Arizona Driver License. This role is full-time and non-exempt with opportunities for meaningful community engagement.

Qualifications

• High School diploma/GED equivalent required, BA degree or equivalent preferred.
• Previous secretarial or social service experience required.
• Experience with computers and knowledge of Salvation Army programs/software.

Responsibilities

• Assist with managing and maintaining the corps office.
• Handle social service calls and casework for various assistance programs.
• Coordinate community events and outreach efforts.

Skills

Strong multitasking abilities

Respectful and service-minded

Organizational skills

Computer proficiency

Valid AZ Driver License

Education

High School diploma / GED equivalent

Bachelor's degree preferred

Job description

Location

LOCATION: Flagstaff Corps

Employment Type

STATUS: Full Time / Non-Exempt

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Qualifications

• High School diploma/GED equivalent required, BA degree or equivalent preferred
• Previous secretarial or social service experience required
• Ability to prioritize work, multi-task, work well under pressure, and be a self-starter
• Valid AZ Driver License and clear MVD record
• The individual must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army
• Ability to follow directions and work with corps officers
• Experience with computers and knowledge of Salvation Army programs/software
• Ability to multi-task and maintain an organized and clean office environment
• Service-minded team player
• Must have passed or have the ability to pass Salvation Army fleet driving test
• Must be able to pass a criminal background check

Responsibilities

Administrative Assistant

• Picking up and sorting mail including managing all local direct mail responsibilities
• Assist with general administrative duties including mailings, Sunday programs, fliers, etc.
• Assist with managing and maintaining the corps office, working with corps members and the general public, answering phones, completing reports, maintaining files, etc.
• Accept and sign for deliveries
• Manage incoming calls and direct as necessary
• Compose and type necessary correspondence, emails, or program support materials on behalf of the corps officers
• Keep signage around the facility up to date with program information and hours of operation
• Coordinate supply needs
• Contact vendors to arrange for service calls
• Prepare and submit accounts payable for officer's approval
• Keep up to date files on any service calls
• Manage corps calendar for programs, staff vacations, etc.
• Manage paperwork and communication with outside groups and process other potential use request
• Attend, compose, and distribute minutes for staff, corps, Advisory board, and any other administrative meetings per approval of corps officer
• Assist with Advisory Board preparation, meeting materials, notifications, RSVP's, and physical set up of meetings
• Assist with recruiting, processing, and managing of volunteers
• Be present to assist Corps Officers with the coordination of community events
• Assist with overall program support, including preparation, setup, tear down, gathering materials and supplies, and other duties necessary to support events and activities. Receive monetary and Gifts in Kind donations, issue receipts, and file appropriately
• Assist with deposits

Social Services Aide

• Handling all social service calls
• Making sure the food room, basement, waiting room, and office are clean and inviting
• Casework for SHARE, warm spirits, utility, furniture, clothing, baby items, rent, transportation, and all other vouchers
• Properly record and file all casework documentation in the most appropriate form: hard copy and computer record
• Prepare and submit all required reports and statistics: divisional headquarters and grants
• Work with corps officer to identify and apply for grants
• Make sure files are up to date and organized
• Represent The Salvation Army in informational opportunities or forums
• Attend seminars to increase knowledge and become an even more effective caseworker
• Coordinate Holiday efforts: Back to School, Thanksgiving, Christmas, etc.
• Coordinate food drives to stock food room for seasonal and day to day use
• Work with the corps officers in developing programs and activities that meet the needs of the congregation and greater community
• Work with businesses, churches, and other community organizations to coordinate services and secure donations
• Maintaining the spiritual element of social services
• Work with corps officers for all other needs as they arise

Physical Requirements

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Education and Licenses

• Bachelors (preferred)
• High School or Equivalent (required)
• Driver's License (required)

Equal Opportunity Employer Statement

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.