Administrative Assistant Simulation

HCA Healthcare, Inc.; North Charleston (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition assistance

Job summary

HCA Healthcare Trident Hospital is seeking an Admin Assistant Simulation to manage front desk operations and administrative support for the simulation center. You will greet guests, manage calls, coordinate scheduling, and ensure smooth office functions daily.

The role requires a High School Diploma (GED) with healthcare experience preferred. Training on Outlook, Word, Excel and Adobe Pro is expected, with familiarity in Visio, PowerPoint, Concur, SharePoint and Kronos preferred.

Qualifications

• High School Diploma required.
• Associate degree preferred.
• 2 years of healthcare experience preferred or equivalent combination of education and experience.
• Intermediate level of Outlook/Word/Excel required.

Responsibilities

• Greet guests and handle inquiries professionally.
• Operate a multi-line phone system and manage messages.
• Direct inquiries to appropriate team members and coordinate front desk coverage.
• Maintain calendars and assist with travel arrangements, scheduling and meetings.
• Prepare documents, perform data entry, filing, scanning and copying.
• Update division directories monthly with accurate information.
• Order and restock office supplies weekly.
• Coordinate catering for meetings and events at the simulation center.

Skills

Front desk

Customer service

Multi-line phone

Data entry

Education

High School Diploma (GED)

Associate Degree

Tools

Outlook

Word

Excel

Adobe Pro

Visio

PowerPoint

Concur

SharePoint

Kronos

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family!

Job Summary and Qualifications

The Admin Assistant Simulation will manage a range of administrative support tasks as they relate to the daily operational needs of the simulation center while consistently displaying an upbeat, accommodating attitude and solid work ethic. This position is the face of the center and the entry point to all colleagues across the multiple lines of business and facility support matrix.

In this role you will:

• Always available to pleasantly greet guests, in person or on the telephone, promptly, courteously and professionally
• Skillfully operating a multi-line telephone system, managing daily calls, voicemail messages and out of office greetings as needed
• Directing all internal and external inquiries, in person or on the telephone, to appropriate team members
• Coordinating front desk back-up support coverage, training front desk back-up support colleagues as needed and maintaining a shared calendar detailing front desk coverage activity
• Working cooperatively with all division-wide departments and/or colleagues
• Communicates timely and escalates unresolved issues to supervisor or appropriate person(s)
• Exhibiting initiative, sound judgment and the ability to make reasonable decisions in the absence of direction when handling travel arrangements, scheduling, expense reporting and conference room reservations
• Managing data entry and documents through indexing, filing, making copies, scanning, faxing, compiling reports from existing information and records, composing and proofreading correspondence
• Delivering accurate, thorough and detailed updates to all division directories on a monthly basis
• Ordering, receiving, distributing and restocking office supplies weekly
• Managing all catering requests for meetings held at simulation center and smaller lunch orders as requested by supervisor
• Assisting with all aspects of the successful execution of simulation center meetings and events, such as office nurse residency cohorts, division meetings, simulation events and other events as requested
• Monitoring janitorial and building maintenance needs for the center; entering maintenance tickets in property management database as needed or requested for facility/building issues
• Retrieving incoming USPS mail, receiving other mail and packages from UPS, Fed-Ex, other internal and external courier services

Education & Experience:

• High School Diploma (GED) Required
• Associate Degree (2 yr. program) Preferred
• 2 Years of experience in a healthcare setting Preferred or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

Trained on how to use Outlook, Word, Excel and Adobe Pro at an intermediate level Required

Prior use of systems: Visio, PowerPoint, Concur, SharePoint and Kronos Preferred

Benefits

HCA Healthcare Trident Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HealthTrust Supply Chain is a critical part of HCA Healthcare’s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.

- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.