Administrative Assistant - Sales and Marketing

Benchmark Senior Living; Redding (CT); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

8 holidays & 2 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Health & Wellness Programs

401k with Company Match

Medical, Vision & Dental Benefits

Tuition Reimbursement

Vacation & PTO

Fitness Center Access

Eligibility varies by status

Job summary

Meadow Ridge, a Benchmark Senior Living community in Redding, CT, is seeking an Administrative Assistant - Sales and Marketing. This full-time role supports the sales team with administrative tasks, lead follow-up, and event support, with occasional evening or weekend events.

Minimum one year experience in admin or hospitality, strong MS Office skills, and a customer-focused approach are required. We offer benefits including holidays, health coverage, 401k, and paid time off, with a friendly

Qualifications

• Minimum one year related administrative, sales support, marketing support, hospitality, or customer service experience.
• Experience in a professional office setting or hospitality environment with strong communication and telephone skills.
• Strong attention to detail with excellent organizational and follow-up skills.
• Ability to manage multiple priorities with professionalism and accuracy.
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel.
• Comfort learning and using databases, CRM systems, and other sales tools.
• Positive, service-focused approach interacting with residents, families, and associates.

Responsibilities

• Answer phone calls and emails from prospective residents, families, referral sources, and contacts.
• Provide administrative support to the Sales and Marketing team, including scheduling and materials.
• Assist with inquiry follow-up, lead tracking, data entry, and database updates.
• Prepare, organize, and maintain sales and marketing records, reports, and collateral.
• Support community events, tours, mailings, and outreach activities as needed.
• Greet visitors and present a welcoming, professional first impression.
• Collaborate with team members to ensure timely communication and excellent service.

Skills

Administrative support

Customer service

Communication skills

Organizational skills

Multitasking

Data entry

Tools

Microsoft Office

CRM systems

Job description

This position is located in Redding, CT Connect with your calling. Join, stay, and grow with Benchmark.

This position is located in Redding, CT Meadow Ridge is the premier life care retirement community in Fairfield County, located on 136 acres in beautiful Redding, Connecticut. In this unique and enriching environment, we offer Independent and Assisted Living apartment homes, as well as a skilled Health Center where we provide our residents with quality care and services. We are currently seeking an Administrative Assistant - Sales and Marketing to provide administrative, sales, and marketing support for our community. FT opportunity M-F, with flexibility to support occasional evening or weekend events when required. Hourly wage range $23-$24.25

Primary Responsibilities Of The Role Include

• Answer phone calls and emails from prospective residents, families, referral sources, and community contacts
• Provide administrative support to the Sales and Marketing team, including scheduling appointments, preparing materials, and maintaining calendars
• Assist with inquiry follow-up, lead tracking, data entry, and database updates
• Prepare, organize, and maintain sales and marketing records, reports, files, and collateral materials
• Support community events, tours, mailings, and outreach activities as needed
• Greet visitors and provide a welcoming, professional first impression of Meadow Ridge
• Partner with team members to ensure timely communication and excellent customer service throughout the sales process

The Successful Candidate

• Minimum one (1) year related administrative, sales support, marketing support, hospitality, or customer service experience
• Experience in a professional office setting or hospitality environment where strong communication, customer relations, and telephone skills are essential
• Strong attention to detail with excellent organizational and follow-up skills
• Ability to manage multiple priorities while maintaining a high level of professionalism and accuracy
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel
• Comfort learning and using databases, customer relationship management systems, and other sales tracking tools
• Positive, service-focused approach with the ability to interact effectively with residents, families, visitors, and associates

As a community associate at Meadow Ridge, you will have access to a variety of benefits including, but not limited to, the following:

Benefits

• 8 holidays & 2 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match*
• Medical, Vision & Dental Benefits*
• Tuition Reimbursement Program*
• Vacation and Health & Wellness Paid Time Off*
• Use of Community Fitness Center and Pool
• Eligibility may vary by employment status

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.