Administrative Assistant- Risk Management

Acadia Healthcare; Kennett Square (Chester County); On-site; USD 36,000 - 48,000; Full time

Job summary

Acadia Healthcare is seeking an administrative assistant to support the Risk Manager and the risk management team. You will handle data entry for patient event reporting, maintain confidential information, and support logs and reporting across required recipients.

The role requires strong computer skills (Office365, Excel, Word, Teams), excellent communication, and time management to deliver high-quality service to patients, visitors and colleagues in a professional manner.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Proficient Office365, Excel, Word and Teams.

Responsibilities

• Support the Risk Manager and facility leadership and employees in tasks related to the Risk Management Department.
• Maintain confidentiality of all patient information.
• Perform data entry related to patient event reporting to Acadia, state and county authorities, and patient insurers.

Skills

Data entry

Confidentiality

Communication

Time management

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Office365

Excel

Microsoft Word

Teams

Job description

Purpose Statement

Provide administrative support to Risk Manager to ensure efficient function of all risk management activities.

Essential Functions

• Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department.
• Ensuring confidentiality of all patient information.
• Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers.
• Maintain all accurate and current logs as assigned.
• Familiar with risk management concepts, practices and procedures.
• Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner.
• Creating spreadsheets and maintain data bases and, prepare reports and documents as needed.
• Answer telephone calls and take messages and/or transfer calls as appropriate.
• Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service.
• Effective time management.

Other Functions

• Comply with all Bowling Green and Acadia training assignments.
• Adhere to all Bowling Green/Acadia Policy and Procedures.
• Perform other functions and tasks as assigned.

Education / Experience / Skill Requirements

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Effective computer skills, including Office365, Excel, Microsoft Word and Teams.

Licenses / Designations / Certifications

• Not Applicable.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.