Administrative Assistant – Public Services (Sioux Falls)

Minnehaha County; Aberdeen (SD); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO from day one

Extended sick leave

Job summary

Minnehaha County in Sioux Falls, SD seeks an Administrative Assistant to serve as the department’s front line for clients and the public, handling inquiries in person, by phone, and electronically while maintaining confidentiality.

The role requires a high school diploma or GED with one year of clerical experience; strong verbal and written communication, attention to detail, data entry accuracy, and a customer-service mindset. Pre-employment background is required.

Qualifications

• High school diploma or GED and one year of increasingly responsible clerical experience.
• Must successfully complete pre-employment background process.
• Effective verbal and written communication.
• Strong attention to detail and accuracy in data entry.
• Willingness to participate in the agency and provide a high level of customer service.

Responsibilities

• Provide administrative and clerical support to Human Services staff, supervisors, and management for efficient departmental operations.
• Serve as the first contact for clients and the public, answering inquiries in person, by phone, and electronically.
• Offer guidance and support for County assistance applications and answer policy questions.
• Manage medical records, enter data, and support administrative processes to ensure client confidentiality.
• Update digital and hardcopy records, forms, and correspondence to meet professional and regulatory standards.
• Coordinate meeting schedules and prepare meeting minutes.
• Manage office supplies, equipment, and process vouchers, invoices, and purchase orders.
• Screen and direct mail; organize outgoing mail.
• Track and follow up on activities to meet deadlines and complete procedures.

Job description

Minnehaha County in Sioux Falls, SD seeks an Administrative Assistant to serve as the department’s front line for clients and the public, handling inquiries in person, by phone, and electronically while maintaining confidentiality.

The role requires a high school diploma or GED with one year of clerical experience; strong verbal and written communication, attention to detail, data entry accuracy, and a customer-service mindset. Pre-employment background is required.