Administrative Assistant — Frontline Client & Records

Minnehaha County; Pierre (SD); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO from day one

Extended sick leave

South Dakota Retirement System (SDRS)

Deferred compensation plan

Job summary

Minnehaha County is seeking an Administrative Assistant in Sioux Falls, SD. You will provide essential clerical support, act as the first contact for clients, and assist with eligibility applications and records management.

The role requires a high school diploma or GED plus at least one year of clerical experience, with strong verbal and written communication and a focus on accuracy and customer service. This position is an on-site role within the Human Services department.

Qualifications

• High school diploma or GED and one year of increasingly responsible clerical experience.
• Ability to perform a variety of moderately complex secretarial and clerical tasks while exercising independent judgment.
• Effective verbal and written communication.
• Strong attention to detail and accuracy in data entry.
• Willingness to participate in the agency and provide a high level of customer service.

Responsibilities

• Provide administrative and clerical support to Human Services staff, supervisors, and management for efficient departmental operations.
• Serve as the first contact for clients and the public, answering inquiries in person, by phone, and electronically.
• Offer guidance and support for County assistance applications and answer policy questions.
• Manage medical records, enter data, and support administrative processes to ensure client confidentiality.
• Update digital and hardcopy records, forms, and correspondence to meet professional and regulatory standards.
• Coordinate meeting schedules and prepare meeting minutes.
• Manage office supplies, equipment, and process vouchers, invoices, and purchase orders.
• Screen and direct mail; organize outgoing mail.
• Track and follow up on activities to meet deadlines and complete procedures.

Skills

Clerical experience

Verbal communication

Written communication

Attention to detail

Customer service

Education

High school diploma or GED

Job description

Minnehaha County is seeking an Administrative Assistant in Sioux Falls, SD. You will provide essential clerical support, act as the first contact for clients, and assist with eligibility applications and records management.

The role requires a high school diploma or GED plus at least one year of clerical experience, with strong verbal and written communication and a focus on accuracy and customer service. This position is an on-site role within the Human Services department.