Administrative Assistant — Public Services & Records

Ramsey-County,-Mn; Minnesota; On-site; USD 40,000 - 52,000; Full time

Job summary

Ramsey County in Minnesota is seeking an Administrative Assistant to perform general office duties and support for multiple departments, including forms management, public-facing tasks, and routine clerical work. The role involves handling mail, scheduling, data entry, and maintaining files with accuracy.

The position requires a high school diploma or equivalent and about three years of office support or customer service experience, with an ability to work under standard guidelines and

Qualifications

• High school graduation or equivalent.
• Three years of office support, customer service or administrative experience.
• Equivalent combination of education and related work experience.

Responsibilities

• Perform duties relating to forms and records maintenance such as gathering documents and information to establish, maintain and update files; searching files for information; maintaining departmental records and statistics; opening, maintaining and closing case files.
• Perform public contact duties such as receiving and routing phone calls; responding to complaints, inquiries and service requests by phone and in person; directing clients or visitors to proper locations; assisting the public in completing forms; verifying information and data; scheduling appointments for clients or staff; and assigning service requests to program units or staff in accordance with established guidelines.
• Perform general office services to include opening, sorting and distributing mail and preparing outgoing mail; preparing and sending form letters and composing routine letters; scanning documents; and related duties.
• Perform administrative functions in unit assigned, such as; maintaining inventories of office supplies; preparing, or processing contracts/agreements, reimbursements, requisitions, purchase orders and accounts payable forms; generating reports; preparing, checking or processing bills to patients, clients or other agencies; processing payments; and maintaining and balancing accounts.
• Receive, sort, and distribute a variety of correspondence, deliveries, and mail; and scanning and faxing documents.
• May provide training and support to incoming employees.

Job description

Ramsey County in Minnesota is seeking an Administrative Assistant to perform general office duties and support for multiple departments, including forms management, public-facing tasks, and routine clerical work. The role involves handling mail, scheduling, data entry, and maintaining files with accuracy.

The position requires a high school diploma or equivalent and about three years of office support or customer service experience, with an ability to work under standard guidelines and