Administrative Assistant - Pittsburgh, Pennsylvania

LAZ Parking; Pittsburgh (Allegheny County); Hybrid; USD 245,000 - 344,000; Part time

Job summary

LAZ Parking at Pittsburgh Airport seeks an Administrative Assistant to provide essential administrative support to the management team. The role greets visitors and answers inquiries with a positive, service-minded approach.

The position requires a high school diploma and 2+ years in an administrative role, plus MS Office proficiency. Duties include front-desk coverage, data entry, scheduling, office supplies, and operating the parking system for access control.

Qualifications

• High school diploma or GED required.
• 2+ years in an administrative support role.
• Data entry experience preferred but not required.
• Strong customer service experience.
• Parking industry experience preferred but not required.

Responsibilities

• Answer telephone calls promptly and provide excellent customer service for clients, customers, employees, applicants, and managers.
• Maintain office supply inventories and process orders as needed.
• Ensure that the front desk is attended, and phones are answered at all times during office hours.
• Open and distribute mail daily.
• Assist the inventory department in creating work orders and distribute and follow up with managers.
• Assist managers with daily revenue reporting, bank deposits, ridership data reporting, and other related reports.
• Operate the parking software and activate/deactivate/edit/report parking access for all employees and clients as needed.

Skills

Professional communication

English proficiency

Openness to feedback

Urgency & timeliness

Continuous improvement

Teamwork

MS Office (Excel/Word/PowerPoint)

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Job description

**Details**

Administrative Assistant

Location: Pittsburgh Airport

Hourly Rate: $21.50/HR

Schedule: PT Saturday to Monday (Contact for Details)

The Spirit of the Position:

The Administrative Assistant provides administrative support to the management team. The Administrative Assistant greets and creates a welcoming atmosphere for our employees, customers and clients by proving excellent service, answering all inbound calls, helping to resolve inquiries, complaints, etc. in a positive manner.

Principal Job Duties:

• Answer telephone calls promptly and provide excellent customer service for clients, customers, employees, applicants, and managers.
• Maintain office supply inventories and process orders as needed.
• Ensure that the front desk is attended, and phones are answered at all times during office hours.
• Open and distribute mail on a daily basis.
• Assist the inventory department in creation of work orders and distributes and follows up with managers in a timely manner when necessary.
• Assist managers with daily revenue reporting, bank deposits, ridership data reporting, and other related reports
• Assist with activating/updating/deactivating etc... parking badges.
• Process validation requests and ensure all are authorized by departments prior to printing and delivering.
• Prepare weekly operational staffing plan.
• Manage the supply of office equipment, machines, or properties to the office.
• Schedules meetings for management staff as needed.
• Manages and maintains the conference room schedule.
• Responsible for agenda management, travel arrangements, meetings, and morning huddles for the management team.
• Manages the parking system operation post office box and ensures timely pick up of all mail.
• Provide excellent customer service for clients, customers, employees, applicants, and managers who come in to the office.
• Operate the parking software and activate, deactivate, edit, view, and report parking access for all employees and clients as needed
• Assist the transportation management team by performing several duties including Dispatch, record keeping etc..
• Assist with data entry
• Take payments from visitors, provide a receipt, keep detailed information about every transaction, and make updates to the parking system based on payment transactions.
• Coordinates the repair and service of office equipment.
• Prepares correspondence, reports, memorandums, applications, certificates, permits, and other materials from copy, rough drafts, and other sources.
• Receives, distributes, and organizes incoming and outgoing correspondence and files.
• Establishes and maintains filing systems.
• Cover Dispatch role as needed
• Other related duties as assigned.

Education:

• High school diploma or GED required.

Experience:

• 2+ years in an administrative support role is required.
• Data entry experience is preferred but not required.
• Strong customer service experience.
• Parking industry experience is preferred but not required.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team-building and interpersonal skills.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications

Physical Demands:

• Ability to lift, push and pull at least 10 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.