Administrative Assistant - Part Time (Remote)

Workoo Technologies; Atlanta (GA); Remote; USD 20,664 - 34,440; Part time

Benefits offered by this job

Competitive compensation package

Excellent medical, dental, and vision coverage

401(k) with company match

Tuition assistance

Flexible time off and work location policies

Job summary

A reputable technology firm is seeking a part-time remote Administrative Assistant to manage various administrative tasks. The ideal candidate will have at least 2 years of experience in an administrative role, preferably in a healthcare setting. Responsibilities include managing requests, generating letters, and supporting team operations. Excellent benefits are offered, including competitive pay and flexible work arrangements.

Qualifications

• Minimum 2 years Administrative/Clerical experience, ideally in Healthcare.
• Experience in Dental or vision industry preferred.
• Ability to communicate effectively with providers and office staff.

Responsibilities

• Manage requests for referrals, prior authorizations, and claims.
• Generate and submit notification letters to vendors.
• Support data entry of referrals and prior authorizations.
• Monitor outstanding authorization requests.
• Run daily reports and distribute them.
• Troubleshoot customer inquiries and ensure satisfaction.

Skills

Administrative background

Dental coding

Microsoft Office Suite proficiency

Healthcare environment experience

Verbal and written communication

Multi-tasking

Education

High School diploma

Associate degree in a related field

Job description

About the job Administrative Assistant - Part Time (Remote)

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Responsibilities

• Manage the receipt, saving, tracking and distribution of requests received electronically in the team for referrals, prior authorizations and claims.
• Generate notification letters, prepare them for submission to vendors, save letter files and upload them to external vendors. Notification letters include referrals, prior authorizations, returned claims, status requests and requests for recovery.
• Support the data entry of referrals or prior authorizations.
• Monitor the status of pending authorization requests for follow‑up to finalize with the authorization team.
• Run daily reports for Inquiry Tracking and distribute them to appropriate team members.
• Review weekly refund checks and distribute to appropriate team for research/resolution.
• Troubleshoot, research and resolve customer inquiries, questions and concerns while focusing on customer satisfaction.
• Maintain standardized productivity, accuracy and quality performance standards for assigned tasks.
• Provide administrative/clerical support to the Claims department.
• Provide assistance to both internal and external customers.
• Other duties as assigned.

You have

• Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment.
• Dental or vision industry experience preferred.
• Associate degree in a related field preferred; High School diploma required.
• Previous Dental coding experience preferred, Medical coding experience will be considered.
• Ability to communicate well with providers and office staff both verbally and in writing.
• Ability to multi‑task, work in a fast‑paced environment and be detail oriented.
• Ability to work overtime as needed.
• Proficient in Microsoft Office Suite, specifically Word and Excel and other window‑based applications.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.