Administrative Assistant / Entry Level (Remote)

Jobsultant Solutions; Charlotte (NC); Remote; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision coverage

401(k) with company match

Tuition assistance

Job summary

A leading provider of supplemental benefits is seeking an entry-level Administrative Assistant to manage requests and provide clerical support. The ideal candidate will have a minimum of 2 years in an administrative role, preferably in healthcare, and be proficient in Microsoft Office. We offer a competitive compensation package along with excellent medical and dental coverage. This role promotes flexibility in work location to support work-life balance.

Qualifications

• Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment.
• Dental or vision industry experience preferred.
• Previous Dental coding experience preferred, Medical coding experience will be considered.

Responsibilities

• Manage the receipt, saving, tracking and distribution of requests.
• Support the data entry of referrals or prior authorizations.
• Troubleshoot customer inquiries, focusing on satisfaction.
• Monitor status of pending authorization requests for follow up.
• Run daily reports for Inquiry Tracking and distribute to team members.
• Review weekly refund checks and distribute for research/resolution.
• Troubleshoot and resolve customer inquiries while maintaining satisfaction.
• Maintain productivity, accuracy and quality standards for assigned tasks.
• Provide administrative support to the Claims department.
• Assist internal and external customers.
• Other duties as assigned.

Skills

Administrative/Clerical experience

Microsoft Office Suite proficiency

Communication skills

Multi-tasking ability

Overtime availability

Education

High School diploma

Associate degree in a related field

Tools

Microsoft Office Suite

Job description

Administrative Assistant / Entry Level (Remote)

Charlotte, North Carolina, United States

About the job Administrative Assistant / Entry Level (Remote)

Join us for an exciting career with the leading provider of supplemental benefits!
Our Promise: Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. You will

• Manage the receipt, saving, tracking and distribution of requests received electronically in the team for referrals, prior authorizations and claims.
• Generate notification letters, preparing for submission to vendor, saving letter files and uploading files to external vendor. Notification letters include referrals, prior authorizations, returned claims, status requests and requests for recovery.
• Support the data entry of referrals or prior authorizations.
• Monitoring the status of pending authorization requests for follow up to finalize with the authorization team.
• Run daily reports for Inquiry Tracking and distribution to appropriate team members.
• Review weekly refund checks and distribute to appropriate team for research/resolution.
• Troubleshoot, research and resolve customer inquiries, questions and concerns while focusing on customer satisfaction.
• Maintain standardized productivity, accuracy and quality performance standards for assigned tasks.
• Provide administrative/clerical support to the Claims department.
• Provide assistance to both internal and external customers.
• Other duties as assigned.

You have

• Minimum 2 years Administrative/Clerical background, preferably in a Healthcare environment.
• Dental or vision industry experience preferred.
• Associate degree in a related field preferred; High School diploma required.
• Previous Dental coding experience preferred, Medical coding experience will be considered.
• Ability to communicate well with providers and office staff both verbally and in writing.
• Ability to multi-task, work in a fast-paced environment and detail oriented.
• Ability to work overtime as needed.
• Proficient in Microsoft Office Suite, specifically Word and Excel and other window-based applications.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Opportunities
Optimere is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Optimere does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable
PLEASE NOTE
Optimere is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.