Administrative Assistant (part-time, 5 hours/week and as needed)

Mohawk Global; City of Syracuse (NY); On-site; USD 21,000 - 34,000; Part time

Job summary

Mohawk Global, a Syracuse-based logistics and trade specialist, seeks an Administrative Assistant to manage front-desk duties and provide light administrative support. This part-time role (~5 hours weekly) involves greeting visitors, answering calls, mail handling, and assisting with general office tasks.

The ideal candidate has 2–3 years of administrative support experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Proficiency with Microsoft Office applications (Word/Excel/PowerPoint/Outlook).
• Strong phone etiquette and professional communication.
• Experience in reception or front-desk support preferred.
• Excellent organizational and time-management abilities.

Responsibilities

• Answer all incoming phone calls in a polite and professional manner.
• Greet visitors and direct them to the appropriate department.
• Manage daily mail and express shipments.
• Maintain a clean and orderly reception area.
• Provide general administrative duties (copying, filing, etc.).
• Provide coverage for full-time receptionist during absences.
• Perform other duties as assigned.

Skills

Microsoft Office

Phone etiquette

Reception experience

Organizational skills

Education

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Please note that the hourly rate referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.

WORK SCHEDULE

This role is responsible for covering the front desk / reception area at Mohawk Global's Syracuse headquarters for approximately five (5) hours per week during lunch periods as well as providing backup administrative support as needed during vacations, sick time and other absences.

Who We Are

Mohawk Global is a 350+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry,

We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place to Work" for the past thirteen years. See what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!

Position Summary

The Administrative Assistant reports directly to the Executive Assistant and must exhibit exceptional communication skills, attention to detail and have experience working in a business office environment, performing administrative duties. The ideal person for this position will consistently project a pleasant and professional demeanor both internally and externally with clients and visitors.

Essential Duties & Responsibilities

• Answer all incoming phone calls in a polite and professional manner and welcome visitors, identify the purpose of their visit and direct them to the appropriate department
• Manage daily incoming and outgoing mail and express messenger packets
• Maintain a reception area that is both clean and orderly
• General administrative duties (copying, filing, etc.)
• Provide coverage for full-time receptionist position when needed (i.e. sick, vacation)
• Perform other duties as assigned

Desired Skills/Experience

• 2-3 years of experience in an administrative assistant / receptionist / support role
• Proficiency in Microsoft programs (i.e., Word, Excel, PowerPoint and Outlook)
• Understanding of office practices and procedures and knowledge of Business English including punctuation, spelling, and grammar required
• Typing and keyboarding skills
• Superior organizational skills
• Time management skills

Employee Characteristics

• Positive, "can do" attitude
• Self-motivated
• Excellent communication (both written and verbal) and customer relation skills

Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Employment Opportunity is The Law

Employee Rights Under the FMLA

Employee Rights - Employee Polygraph Protection Act