Administrative Assistant: Operations & Customer Care

Nordstrom; Cedar Rapids (IA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom in Cedar Rapids is seeking an Administrative Assistant who is organized, results-oriented, and committed to outstanding customer service. You will be a hub of information for customers and coworkers, helping to streamline daily operations and support store teams.

The role requires strong Microsoft Office skills, the ability to analyze sales and budget data, and flexibility to work nights or weekends as needed. Candidates with a high school diploma are preferred.

Qualifications

• Solid verbal and people skills with strong decision-making.
• Experience with Microsoft Office Suite.
• Thrives in a fast-paced environment with professionalism and organization.
• Accountability, accuracy, initiative, and ownership.
• Willing to work a flexible schedule including nights and weekends.
• High school diploma or equivalent preferred.

Responsibilities

• Support customers and employees as hub of information.
• Maintain and analyze sales.
• Analyze budget reports and spreadsheets.
• Respond to customer feedback.
• Coordinate customer and employee events and meetings.

Skills

Verbal & people skills

Microsoft Office Suite

Organizational and problem-solving

Accountability, accuracy, initiative &

Flexible schedule including nights and

Education

High school diploma or equivalent (preferred)

Tools

Microsoft Office Suite

Job description

Nordstrom in Cedar Rapids is seeking an Administrative Assistant who is organized, results-oriented, and committed to outstanding customer service. You will be a hub of information for customers and coworkers, helping to streamline daily operations and support store teams.

The role requires strong Microsoft Office skills, the ability to analyze sales and budget data, and flexibility to work nights or weekends as needed. Candidates with a high school diploma are preferred.