Customer Relationship Coordinator - Ala Moana

Nordstrom; Honolulu (HI); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement Plan

Paid Time Off

Employee Discount

Job summary

Nordstrom in Honolulu, HI seeks an Administrative Assistant who is organized and results-oriented with a strong focus on customer service. The role supports customers and staff, analyzes sales and budget reports, and coordinates events, with flexibility for nights and weekends based on store needs.

The ideal candidate has solid verbal and people skills, is proficient in Microsoft Office, and can thrive in a fast-paced environment while maintaining accountability and initiative.

Qualifications

• Strong verbal and people skills with sound decision-making.
• Familiarity with Microsoft Office Suite and basic technology.
• Ability to stay organized and professional in a fast-paced environment.

Responsibilities

• Support customers and employees by being a hub of information.
• Maintain and analyze sales data.
• Analyze budget reports and spreadsheets.
• Respond to customer feedback.
• Coordinate customer and employee events, including meetings and rallies.

Skills

Verbal skills

People skills

Microsoft Office Suite

Decision making

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Description

The ideal Administrative Assistant is organized, results oriented and committed to providing outstanding customer service.

A day in the life…

• Support customers and employees by being a hub of information
• Maintain and analyze sales
• Analyze budget reports and spreadsheets
• Respond to customer feedback
• Coordinate customer events as well as employee events, which include meetings and rallies

You own this if you have…

• Solid verbal and people skills as well as strong decision-making skills
• An understanding of Microsoft Office Suite
• Thrived in a fast-paced environment because of your professionalism, organizational and problem-solving skills
• Embraced being about accountability, accuracy, initiative and having a high level of ownership
• Embraced working a flexible schedule, which can include nights and weekends and is based on store needs
• A high school diploma, or equivalent (preferred)

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$18.25 - $30.75 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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