Administrative Assistant – Operations

RehabVisions, Inc.; United States; Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible work environment

Competitive base pay

Medical insurance

Dental insurance

Vision insurance

401k with company match

Internal CEU opportunities

Life Insurance

Short term disability

PTO & holidays

Zusammenfassung

RehabVisions, Inc. in Papillion, NE is seeking an Administrative Assistant to support the rehabilitation services department.

You will answer phones, greet patients, manage schedules, and handle insurance verification and authorizations to keep operations running smoothly. This full-time role requires 1–3 years of related experience, a high school diploma or GED, and strong data entry and communication skills.

Qualifikationen

• High school diploma or GED required.
• 1–3 years of related experience and/or training.
• Data entry and accurate typing abilities.
• Ability to relate positively and work with others.

Aufgaben

• Answer phones and take accurate messages.
• Greet patients, families, and visitors to the clinic.
• Register patients and collect required information.
• Assist with insurance verification and authorization.
• Maintain confidentiality of patient information (HIPAA).
• Support billing with insurance claims/denials as needed.

Kenntnisse

Data entry

Phone etiquette

Customer service

Scheduling

Ausbildung

High school diploma or GED

Jobbeschreibung

Position Overview

Position Overview The Administrative Assistant supports the department of rehabilitation services by answering phones taking messages greeting patientsclients managing schedules managing insurance verificationauthorization maintaining a clean and organized departmentclinic for efficient operations and other diverse duties as requested or required Full time 40hrsweek position in our Papillion Nebraska based clinic19 25hr depending on experienceListed as one of the BEST Places to Live in the last 10 years Papillion NE httpsmoneycomcollection postpapillion nebraska best places to live 2015httpsedgeptcom

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following Other duties may be assigned

• Answer phones and take accurate messages in a professional manner
• Greet all patientsclients family caregivers andor visitors to the departmentclinic in a friendly manner
• Handle and respond to all therapy referrals in a timely manner acquiring all necessary information
• Develop effective rapport with referring healthcare practitioners
• Conduct initial registration of patientsclients to include interviews with the patientclient family andor caregiver to obtain all required information
• Assist patientsclients family andor caregiver with completion of all necessary paperwork to include but not limited to intake forms medical history medications and insurance
• Prepare necessary documentation including insurance benefits insurance verificationauthorization reportslogs and order forms etc in a timely manner according to federal state and facility specific rules and regulations
• Consult with members of the rehabilitation team to help maintain appropriate treatment schedules taking into consideration the needs of the therapist patientclient family andor caregiver as well as trackingscheduling of supervisory visits
• Demonstrate the ability to handle changing schedules of patientsclients
• Assist therapists with tracking collecting and maintaining plan of care certifications and re certifications according to federal state and facility specific rules and regulations
• Assist with patientclient appointment reminders as necessary
• Maintain confidentiality of all patientclient protected health information according to Health Insurance Portability and Accountability Act HIPAA and facility specific rules and regulations
• Collect patientclient payments according to facility specific guidelines andor direct patientsclients to appropriate accounting staff when necessary
• Assist the billing team with insurance claimsdenials to secure reimbursement as needed
• Present a positive service oriented approach with patientsclients family caregivers facility staff and co workers at all times
• Assist with orientation of new staff volunteers and students
• Assist with equipment maintenance and monitor supply inventory
• Help maintain cleanliness of the rehabilitation departmentclinic
• Demonstrate ongoing commitment to reducing costs and improving productivity in the rehabilitation departmentclinic
• Maintain positive working relationships with the healthcare team patientclient family and caregiver
• Complete RehabVisions and facility reports as required
• Attend departmentclinic meetings and conferences
• Understand and comply with RehabVisions policies and procedures including but not limited to universal precautions safety risk and emergency
• To perform this job successfully an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge skill andor ability required

EDUCATION andor EXPERIENCE

High school diploma or general education degree GEDOne to three 1 3 years of related experience andor trainingEquivalent combination of education and experience

OTHER SKILLS AND ABILITIES

Data entry experience and accurate typing abilitiesAbility to relate positively professionally and cooperatively with othersDemonstrate flexibility and willingness to change and learn when necessary for efficient departmentalclinic operationsAbility to perform the essential work functions of this job with or without reasonable accommodations

• Flexible work environment
• Competitive base pay
• Medical
• Dental
• Vision
• 401k with company match
• Internal CEU opportunities
• Life Insurance
• Accidental death and dismemberment
• PTO and six paid holidays
• Company paid short term disability

Find a therapy career youll love at RehabVisions

RehabVisions is an Equal Opportunity and FMLA compliant employer