Administrative Assistant / Office Manager (Healthcare)

22nd Century Technologies, Inc.; Duarte (CA); On-site; Full time

Job summary

A leading company is seeking an Administrative Assistant / Office Manager for a 3-month position in Duarte, CA. The role involves coordinating outreach services, maintaining client relations, and handling billing information. Ideal candidates have experience in administrative services, especially in healthcare. This position offers a pay rate of $20-$22 per hour.

Qualifications

• 2+ years experience in administrative services, preferably in healthcare.
• Patient billing and third party/government program billing experience preferred.

Responsibilities

• Coordinate multiple services within the Lab Outreach Program.
• Maintain customer relations with internal laboratories and Outreach Clients.
• Initiate billing and generate Lab Outreach client invoices.

Skills

Customer Relations

Billing

Job description

Job Title: Administrative Assistant / Office Manager

Location with zip code: Duarte, CA 91010

Duration: 3 Months+

Payrate : $20/hr - $22/hr on W2

Schedule: 8am-5pm



Job Description:

• Primarily responsible for coordinating multiple services within the Lab Outreach Program. This position requires strong working relationships with clients, staff, patients, physicians and vendors to support continued outreach program growth.


• Acts as a liaison and client services for Outreach (non-COH patients) and the 30+ COH Community Clinics for specimen collection, logistics, supplies, pricing, report status, and efficiently & accurately process according to department procedures. Ensures confidentiality of specimens and paperwork received.


• Maintains and/or enhances customer relations with all internal laboratories and Outreach Clients by following up on sample requests for needed information and documents appropriately in database; on-site visits and quarterly in-services and promoting test offerings.


• Handles laboratory orders and is accountable for all billing information for testing.


• Process material requests from outside facilities in order to perform secondary diagnosis confirmation.


• Responsible for reviewing and maintaining all Outreach work queues on a daily basis.


• Initiates billing and generates Lab Outreach client invoices and follows up on payments.


• Partner with Patient Financial Services (PFS) and Medical Foundation Authorizations department to resolve billing issues and verify authorization approvals needed for testing.

Minimum Qualifications:

• 2+ year's experience in administrative services, preferably within a healthcare setting.


• Patient billing and third party/government program billing experience preferred.

FTE Conversion/Extension possibility:

• Temp only; potential extension or conversion TBD upon performance.