Administrative Assistant - New Orleans Resort

Holiday Inn Club Vacations Incorporated; New Orleans (LA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Matching 401K

Growth & Developmental Opportunities

Comprehensive Medical, Dental & Vision

EAP – Employee Assistance Program

PTO - Paid Time Off

Travel Benefits, Discounts & FREE Vac 

Tuition Reimbursement & Continuing Ed

Outstanding Company Culture

Job summary

Holiday Inn Club Vacations is seeking an administrative professional to support the General Manager and Front Desk team. The role involves front-of-house liaison duties, guest services, and coordinating with various departments to ensure smooth operations.

Responsibilities include procurement, AR/AP processing, report preparation, and assisting with RFPs, PowerPoint presentations, and budgeting tasks. Strong organizational and communication skills are essential for success.

Qualifications

• Previous administrative experience required.

Responsibilities

• Support the General Manager and Front Desk with daily operations.
• Assist with front-of-house liaison duties and guest services as needed.
• Procure supplies, manage AR/AP, and prepare weekly/monthly reports.
• Assist with RFPs/PAFs, PowerPoint presentations, and spreadsheet creation.
• Monitor expenditures, vendor orders, and payments.
• Coordinate meetings and events, take notes, and track approvals.
• Maintain inventory, certifications, and training compliance.

Skills

Procurement

AR/AP

Vendor management

Report creation

Scheduling

Customer service

Front desk support

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Category: Administrative

Requisition Number: ADMIN022423

• Posted : November 2, 2026
• Full-Time

Locations

Showing 1 location

Description

Company Benefits

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & FREE Vacationsthrough our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

Shift: Monday- Friday 8:30AM-5PM with some flexibility based on business needs. Weekends As Needed.

Position Description

This position will be responsible for providing support to the General Manager and Front Desk. This person must be knowledgeable and diplomatic in their dealings with other departments, vendors, owners and guests. This position will also serve as the front of the house liaison and assist at the Front Desk as needed.

Essential Duties and Tasks

• Procurement, and AR/AP. Also responsible for creating, compiling, updating/distributing various weekly and monthly reports.
• Assists in preparing RFP’s, PAF’s, PowerPoint presentations, and spreadsheets. Monitor’s expenditures, tracks orders, and payments
• Product sourcing with vendors
• Schedules meetings, assist with coordinating department events, schedule vendors and inspections, as well as take meeting notes.
• Monitor/maintain company compliances and Team Member trainings.
• Monitor/maintain inventory of supplies, equipment, uniforms.
• Assist with cash handling
• End of Month Reconciliations
• Will support the Front Desk team in providing a positive guest experience from check-in through check-out. Assists with room changes, inventory updates, folio adjustments, and key issuance as needed while following procedures that support the safety and security of all owners and guests. Collaborates with Housekeeping, Maintenance, and Custodial teams to help coordinate unit cleaning, repairs, and other guest requests.

Support invoice processing for the Maintenance and Common Areas departments, and prepare or edit purchase orders, place orders with suppliers or vendors, and ensure that documentation is in order for the maintenance and housekeeping departments.

Ensure all inventory levels are maintained and reordered in accordance with company policies for each department.

Receive and store all deliveries of products for the resort and ensure proper disposition and distribution for each department.

Maintain records, orders, files, and related paperwork are completed accurately and in a timely manner. All report documents are complete, current, and maintained for each department.

Maintain cleanliness and organization of all storage areas.

Education and/or Experience

• Previous administrative experience required.
• Customer Service and/or hospitality experience a plus.

Certificates, Licenses, Registrations

• Any certifications a plus.

Qualifications

• Must be at least 18 years of age
• Must have excellent organizational skills and be detail oriented.
• High degree of confidentiality.
• Must possess strong verbal and written communication skills.
• Proficiency with Microsoft Office to include Word, Excel, PowerPoint, and Outlook.
• Ability to work in a fast paced environment.
• Must be able to lift up to thirty pounds.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.