Tour Receptionist/Sales Support Associate $16.50 Hourly

Holiday Inn Club Vacations Incorporated; New Orleans (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid parking in our NOLA resort garage

Health benefits at 90 days (medical, R

401K Match - 100% Up To 4% Of Income

IHG Travel Discounts – 18 Brands

Employee Assistance Program (EAP)

Tuition Assistance

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate in New Orleans. The role supports the Resort Tour Reception, gifting, Kids Club, Sales F&B, and Sales Receptionist functions to deliver a high-quality guest experience.

Responsibilities include check-in/out processes, meeting sales targets set by management, and producing departmental reports. Strong communication and computer skills are essential to success.

Qualifications

• Excellent computer and telephone skills.
• Proficient in Internet, MS Word, PowerPoint, and Excel.
• Strong commitment and execution of customer service skills.
• Able to prioritize, organize, and delegate assignments with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possesses well-developed judgment, interpersonal, and communication skills.
• Attention to detail and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management.

Responsibilities

• Performs all elements of the check-in and departure process for the designated sales and marketing department.
• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services.
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments.
• Prepare and distribute all departmental reporting upon management’s approval.
• Executes the gifting process for the designated sales and marketing areas.

Skills

Computer skills

Phone skills

Customer service

Prioritization

Work ethic

Verbal & written comms

Interpersonal skills

Attention to detail

Team collaboration

Adaptability

Tools

Internet

MS Word

PowerPoint

Excel

Job description

Job Category: Sales & Marketing

Requisition Number: TOURR022381

• Full-Time

Locations

Showing 1 location

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B, and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.

ESSENTIAL DUTIES AND TASKS

• Performs all elements of the check-in and departure process for the designated sales and marketing department
• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepare and distribute all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS

• Excellent computer and telephone skills.
• Proficient in the use of the Internet, MS Word, PowerPoint, and Excel.
• Strong commitment and execution of customer service skills.
• Able to prioritize, organize, and delegate assignments with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possesses well-developed judgment, interpersonal, and communication skills.
• Attention to detail and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management.

BENEFITS, COMPENSATION & REPUTATION

• Outstanding & Fun Company Culture
• Hourly Pay ($15.79/Hour)
• Paid parking in our garage at our NOLA Resort!
• Benefits at 90 days – Medical, Dental, Prescription, Vision & Even Elective Benefits Such As Life, Disability, Accident, Pet, & More
• Health Savings & Flexible Spending Accounts
• Employee Assistance Program (EAP) – Counseling Sessions Include Family, Finances, & Legal Advice (6 Sessions Per Issue, Per Year)
• 401K Match - 100% Up To 4% Of Income
• ClubGO - Points To Use For A Resort Stay Each Year
• IHG Travel Discounts – 18 Brands – Thousands of Properties Worldwide - $39-$99/Night
• Internal Promotions & Transfers
• Tuition Assistance

#INDSA2 #ZRSA2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.