Administrative Assistant / Highway to Hope (Aiken)

State of South Carolina; Aiken (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off and holidays

Retirement benefits and 401(k)

Job summary

The State of South Carolina, Office of Mental Health, ABMHC in Aiken, is seeking an Administrative Assistant for the Highway to Hope program. You will coordinate stops, schedule events, drive the mobile unit, assist with patient intake, and ensure timely, HIPAA-compliant documentation to support recovery and wellness in the community.

Travel across Aiken and Barnwell Counties is required. You will back up the Engagement Specialist, engage patients, participate in supervision and training, and

Qualifications

• A high school diploma and related work experience; a bachelor's degree may substitute.
• Ability to lift 25 pounds and operate a state vehicle.
• Experience with operating RV/Mobile unit and patient care preferred.
• Bilingual abilities in English and Spanish (or another language) are a plus.
• Must pass CPR and MAPS Certification.

Responsibilities

• Coordinate the H2H Program to develop schedule of stops, calendar of events, and marketing guidelines.
• Assist with patient registration, intake, engagement, discharges, and appointment scheduling.
• Provide documentation complying with federal/state requirements (same day 90% of the time).
• Back up Engagement Specialist and re-engage ABMHC patients via calls/letters; document in Avatar.
• Participate in supervision, meetings and required training.

Skills

Administrative support

Scheduling

Data entry

Bilingual

Education

High school diploma

Bachelor's degree substitution

Job description

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Highway to Hope (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long‑term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801 but will primarily work in the Community.

As the Administrative Assistant / Highway to Hope (Aiken), you will provide clinical support and coordination for the Highway to Hope program to promote the recovery and wellness of individuals served.

Responsibilities for the Administrative Assistant / Highway to Hope (Aiken)

• Coordinate the H2H Program to include but not limited to developing schedule of stops, driving vehicle to/from locations, setting up vehicle, notifying of maintenance needs, data collection/ metrics, assisting with Memorandums of Agreement, developing monthly calendar and seasonal calendar of stops and pop‑up clinics, marketing program according to BHDD guidelines, interacting with partners, collaborating with community partners and participating in public relations events.


• Assist with patient registration, intake, engagement, discharges, and scheduling of appointments for H2H patients. This includes but is not limited to scheduling appointments for the RN, MD, APRN, MHP, Housing, and Entitlements.


• Provide documentation complying with federal/state requirements. (Documentation must be completed same day 90% of the time.)


• Serve as back up for Engagement Specialist and re‑engages ABMHC patients via phone calls, letters and use of reports. All engagement efforts are documented in Avatar.


• Participate in supervision, meetings and completes training as required.


• Comply with Corporate Compliance and Risk Management policies and plans.


• Perform additional administrative tasks for agency.

Minimum And Additional Requirements

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Additional Requirements

• Ability to lift 25 pounds and operate a state vehicle.

Preferred Qualifications

• Experience with operating a RV/Mobile unit, patient care, taking vitals, and scheduling appointments.


• Bilingual abilities in English and Spanish (or another language) are a plus.

Post Hire, Employees Must

• Have good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.


• Have knowledge of the principles, policies and practices of office management.


• Have the ability to effectively plan, organize and prioritize work activity.


• Have the ability to exercise judgment.


• Have the ability to operate the RV/Mobile Unit.


• Receive general supervision provided by direct supervisor and via team meetings.


• Work with autonomy.


• Follow BHDD/OMH/ABMHC policies and procedures.


• Have a valid driver's license and dependable and reliable transportation.


• Have the ability to drive and operate the mobile RV.


• Have the ability to set up and operate IT equip, generator, electrical, and plumbing for the RV.


• Have the ability to tolerate outside temperatures and conditions.


• Have the ability to climb stairs on the unit. Position is considered essential and may be called back during crises/disasters/emergencies.


• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

Travel is required in catchment areas (Aiken and Barnwell Counties).

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children. Click here for additional information.


• 15 days annual (vacation) leave per year


• 15 days sick leave per year


• 13 paid holidays


• Paid Parental Leave


• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)


• Retirement benefit choices *




• State Retirement Plan (SCRS)


• State Optional Retirement Program (State ORP)


• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work‑life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time‑limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.