Administrative Assistant – Medical Office

Elgen Staffing; Clifton (NJ); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Elgen Staffing is seeking an experienced Administrative Assistant – Medical Office for a prestigious medical practice in Clifton, NJ. The role oversees front desk operations, scheduling, insurance verification, patient check-in/check-out, and interacts with patients in a Spanish-speaking environment.

Candidates must have at least 2 years in medical office administration, EMR experience, and strong customer service.

Qualifications

• Minimum 2 years in insurance verification
• Minimum 2 years customer service experience
• Minimum 2 years in authorization processes
• Minimum 2 years appointment scheduling experience
• Front desk experience in medical office setting

Responsibilities

• Record and update patient information in EMR systems
• Schedule appointments and manage provider calendars
• Verify insurance and obtain authorizations as needed
• Handle front desk operations and patient check-in/check-out
• Maintain confidentiality of patient data per regulations
• Oversee front desk workflows and office supplies
• Support clinical team with administrative tasks
• Coordinate with insurance companies to resolve issues
• Assist management in improving patient flow in reception area

Skills

Front desk

Medical office experience

EMR knowledge

Spanish language

Insurance verification

Scheduling

Customer service

Tools

EMR system

Job description

Administrative Assistant – Medical Office

Clifton, New Jersey

09/14/2026

Compensation: 27.00-30.00 / Hourly

Our client, a prestigious medical practice with offices throughout New Jersey, has an immediate need for an experienced, Front Desk | Administrative Assistant, to join their winning team in Clifton.

Our candidate of choice will have strong interpersonal and communication skills and be responsible for the oversight and daily operations of the front desk, including but not limited to check-in, check-out, scheduling, insurance verification, and heavy phone volume. You are a team player and bring a with the ability to multitask under pressure in a professional setting.

Spanish speaking is required.

KEY RESPONSIBILITIES:

• Recording and updating personal and financial information for patient records
• Scheduling, insurance verifications, authorizations (medications, procedures, radiology) medical records, referral system in the EMR, responsible for adjusting provider schedules to accommodate schedule changes, new patient scheduling, incorporates strategic scheduling to accommodate new patient growth, liaison with insurance companies, assists in resolving patient issues.
• Monitoring of emails, timely responses, and completion of provider/management requests
• Maintains confidentiality of personal and financial data in accordance with local, state and federal governmental regulations
• Oversee office supplies and inventory
• Oversee front desk patient collections (copays and balances)
• Oversee front desk workflows
• Provides administrative support to the clinical team
• Problem solves front desk issues with the guidance of the office managers and management team
• Anticipate issues, troubleshoots for solutions
• Supervises, directs, and optimizes the patient flow in the reception area

KEY REQUIREMENTS:

• Courtesy and willingness toward patients, their families and colleagues.
• Prior medical office experience strong preferred.
• Must be able to recognize and respond appropriately to urgent/emergent situations.
• Establish and maintain effective working relationships.
• EMR knowledge.
• Insurance verification: 2 years (Required)
• CUSTOMER SERVICE: 2 years (Required)
• AUTHORIZATION: 2 years (Required)
• Appointment scheduling: 2 years (Required)
• FRONT DESK: 2 years (Required)

WE OFFER:

• 401(k) matching
• Health insurance
• Paid time off