Administrative Assistant – Mailroom

McCalla Raymer Leibert Pierce LLP; Roswell (GA); On-site; USD 35,000 - 42,000; Full time

Job summary

McCalla Raymer Leibert Pierce LLP is seeking a full-time, on-site Mailroom Clerk in Roswell, GA. The role focuses on daily mailroom operations, processing, sorting, and distributing incoming and outgoing correspondence, with a team-oriented mindset and ability to work independently at times.

No legal experience is required, but strong communication and customer service skills are essential. The position supports attorneys in a fast-paced environment and requires light physical duties.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be proficient in MS Office suite.
• Must be committed to providing exceptional customer service.
• Must be able to work with others in a congenial and team-oriented manner.
• Must be self-motivated.
• Must possess exceptional organizational skills; the role requires multitasking and adaptability.
• Must have excellent attention to detail.

Responsibilities

• Scanning, copying, and mailing documents from the law firm’s mailroom location.
• Retrieving and responding to client and internal requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a high volume of emails.
• Providing exceptional customer service to internal clients at all levels.
• Supporting attorneys in a high-volume, time-sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Performing other duties and responsibilities as needed.
• Ability to carry 10 pounds or more.

Skills

Verbal & written comms

Customer service

Teamwork

Self-motivation

Organization

Attention to detail

Multi-tasking

Education

High school diploma

College degree preferred

Tools

MS Office

Job description

Description

JOB SUMMARY:

This is a full-time, on-site, based out of the mailroom, dedicated to managing daily mailroom operations, including the efficient processing, sorting, and distributing incoming and outgoing correspondence. In this position, you will need to possess the willingness to work well in a team environment as well as the ability to work independently at times. No legal experience necessary.

RESPONSIBILITIES:

• Scanning, copying, and mailing documents from the law firm’s mailroom location.
• Retrieving and responding to a variety of client and internal firm requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Providing exceptional customer service to internal clients at every level of interaction.
• Providing support to attorneys in a high-volume, time-sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Performing other duties and responsibilities as needed.
• Ability to carry 10 pounds or more.

EDUCATION:

• High school degree required.
• College degree strongly preferred.
• Must have recently graduated from college or have 2-3 years of relevant experience.

KNOWLEDGE, SKILLS & ABILITIES:

• Must have excellent verbal and written communication skills.
• Must have proficiency in MS Office suite.
• Must be committed to providing exceptional customer service.
• Must be able to work with others in a congenial and team-oriented manner.
• Must be self-motivated.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Must have excellent attention to detail.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

All applicants applying for U.S. job openings must be authorized to work in the United States.

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or submit the position in the H-1B Registration; or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position.

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.