Administrative Assistant – Life Group

Lakewood Church; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Lakewood Church is seeking a Life Group Administrative Assistant to provide administrative, systems, communication and logistical support for the Life Groups Ministry. You will assist Life Group leaders and volunteers through onboarding, training, group launches and ongoing ministry participation while maintaining accurate ministry information and records.

You will support recurring classes, events and ministry projects, ensuring leaders and volunteers have timely information and resources to

Qualifications

• High school diploma or equivalent required.
• Some college preferred.
• Minimum 12 years of experience in administrative support, ministry support, customer service or a related environment preferred.

Responsibilities

• Provide day to day administrative and operational support for the LifeGroups Ministry maintaining organized records, forms, leader information and ministry documentation.
• Maintain accurate LifeGroup leader/member meeting location, schedule and group information within Planning Center Groups and Church Center.
• Assist with group setup, updates, visibility, attendance, member management and other routine administrative functions within ministry systems.
• Prepare reports, track ministry activity and support special projects and initiatives as requested by ministry leadership.
• Draft and distribute ministry communications, reminders, invitations, follow ups, announcements and approved resources for leaders, volunteers, applicants and LifeGroup members.

Skills

Organizational skills

Communication

Team collaboration

Attention to detail

Problem solving

Microsoft Office

Planning Center/Church Center

Professional presentation

Education

High school diploma or equivalent

Some college preferred

Min 12 years experience in admin/ministry support

Tools

Planning Center

Church Center

Microsoft Office

Job description

Job Title Life Group Administrative Assistant Department Life Groups Ministry Classification Non Exempt Employment Type Full Time POSITION SUMMARY The Life Group Administrative Assistant provides administrative systems communication and logistical support for the Life Groups Ministry This role assists Life Group leaders and volunteers throughout onboarding training group launch and ongoing ministry participation while maintaining accurate ministry information and records The Administrative Assistant supports recurring classes events and ministry projects and helps ensure leaders and volunteers have timely information and resources Through organized and responsive support this position contributes to effective ministry operations and Christ centered community REPORTS TO English Life Groups Manager

ESSENTIAL JOB FUNCTIONS

This position requires the ability to perform the essential functions of the job with or without reasonable accommodation in accordance with applicable laws including the Americans with Disability Act ADA Life Group Administration & Systems Provide day to day administrative and operational support for the LifeGroups Ministry maintaining organized records forms leader information and ministry documentationMaintain accurate LifeGroup leader member meeting location schedule and group information within Planning Center Groups and Church CenterAssist with group setup updates visibility attendance member management and other routine administrative functions within ministry systemsProvide systems support to LifeGroup leaders and volunteers troubleshoot routine issues and connect with technical support when additional assistance is requiredPrepare reports track ministry activity and support special projects and initiatives as requested by ministry leadershipLeader & Volunteer Onboarding Provide administrative support for the LifeGroup leader and volunteer onboarding process from initial interest through approval and ministry specific onboardingAssist prospective leaders and volunteers with required application steps interviews documentation training and follow up requirementsTrack onboarding progress and partner with Volunteer Onboarding to monitor completion of required background checks references Child Safety Training interviews and other established requirementsSchedule interviews communicate application status and next steps and maintain accurate onboarding recordsLeader Development & Ministry Support Provide administrative and logistical support for LifeGroup University LGU leader training opportunities and other leader development initiativesPrepare training resources and communications assist with registration and event logistics and track completion of required training and post training documentationProvide ongoing administrative support and resources to active LifeGroup leaders including ministry updates conversation guides announcements deadlines and group related informationSupport LifeGroup launches seasonal initiatives leader campaigns and special projects following up with leaders as information or action is neededEvents Classes & Volunteer Coordination Support volunteers serving at LifeGroups events classes trainings and special projects by communicating assignments schedules expectations and required resourcesProvide weekly administrative and logistical support for the Young at Heart Class including ministry space preparation teaching materials supplies volunteer support and related needsAssist with LifeGroup events leader gatherings church wide initiatives and ministry campaigns including registration rooms materials signage schedules volunteers and other event logistics as assignedCommunications & Ministry Support Draft and distribute ministry communications reminders invitations follow ups announcements and approved resources for leaders volunteers applicants and LifeGroup membersRespond to general LifeGroup inquiries and help connect individuals with appropriate groups ministry resources or staff membersAssist with approved LifeGroups social media and promotional content in partnership with ministry and communications teamsCollaborate across departments to promote consistency and effectiveness in LifeGroup ministry processes communications and initiativesPerform other related duties as assigned

MINISTERIAL DUTIES

As an employee of Lakewood Church you are a part of an over 60 year legacy of faith As a part of the Lakewood team you are a key part of our mission in taking the hope found in Jesus to the world This means that as part of your job responsibilities you are considered a spiritual leader in the Church You are responsible for communicating the Churchs beliefs and our mission to our congregants to maintain a lifestyle consistent with the Scriptures and are required to belong to the Church as part of our faith community This will also include Regular attendance at Church services and classesServing as a Prayer Partner or as a volunteer in any ministry of the Church andServing our community through local outreaches from time to time when needed by the Church

QUALIFICATIONS

Uncompromised commitment to Lakewood Churchs vision values and core beliefsStrong organizational skills with the ability to manage multiple priorities deadlines and administrative processesStrong interpersonal written and verbal communication skills with the ability to provide responsive service oriented supportAbility to work collaboratively with ministry leaders volunteers members and cross functional teamsDemonstrated attention to detail and ability to maintain accurate records and informationDemonstrated problem solving ability and initiative in resolving routine administrative and systems related issuesAbility to provide organized administrative and logistical support for volunteers events training activities and recurring ministry processesProficiency with Microsoft Office; experience with Planning Center Church Center volunteer management systems or similar ministry platforms preferredAbility to learn and effectively utilize ministry technology communication and administrative systemsProfessional appearance and conduct

EDUCATION & EXPERIENCE

High school diploma or equivalent required; some college preferredMinimum 12 years of experience in administrative support ministry support customer service or a related environment preferredExperience with church ministry volunteer support group management systems or event support preferred

WORK SCHEDULE

Full time 35 hour workweek Regular schedule includes Sunday ministry responsibilities and weekday office hours Specific schedule and onsite expectations will be established by department leadership based on ministry needs Additional hours or schedule adjustments may be required for special events trainings and ministry initiatives