Shipping & Receiving Clerk

Lakewood Church; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Lakewood Church is seeking a Shipping & Receiving Clerk to manage daily shipping, receiving, mail, and distribution within the department. You will ensure accurate records, prepare goods for shipment, and coordinate with vendors and internal departments to keep materials flowing.

This role requires operating forklifts or electric pallet jacks, maintaining safe work areas, and supporting tour logistics as needed.

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to work independently and in a team.
• Excellent organizational skills with multitasking.
• Detail-oriented with accurate records.
• Ability to operate material handling equipment safely.

Responsibilities

• Process incoming and outgoing mail and shipments.
• Maintain shipping/receiving records and inventory.
• Package shipments; select methods and rates.
• Track and respond to shipment inquiries.
• Operate forklifts and pallet jacks safely.
• Support tour logistics and delivery at the facility.
• Keep work area safe, clean, and organized.

Skills

Interpersonal skills

Customer service

Teamwork

Organizational skills

Attention to detail

Discrepancy resolution

Material handling

Forklift operation

Microsoft Office

Shipping software

Carrier systems

Travel willingness

Education

High school diploma

Tools

Forklift

Electric pallet jack

Job description

Job Title

Shipping & Receiving Clerk Department Shipping & Receiving Classification Non Exempt Employment Type Full Time

POSITION SUMMARY

The Shipping & Receiving Clerk supports the daily shipping receiving mail and distribution needs of Lakewood Church This position is responsible for processing incoming and outgoing shipments maintaining accurate shipping and receiving records and ensuring materials are delivered efficiently to the appropriate departments The role also supports inventory movement shipping supply management and tour related logistics while providing dependable and responsive service to internal departments REPORTS TO Shipping & Receiving Supervisor

ESSENTIAL JOB FUNCTIONS

This position requires the ability to perform the essential functions of the job with or without reasonable accommodation in accordance with applicable laws including the Americans with Disability Act ADA Process incoming and outgoing mail packages freight and other shipments accurately and efficiently Prepare goods for shipment selecting appropriate shipping methods procedures routes and rates Inspect outgoing shipments to ensure accuracy proper packaging and compliance with shipping requirements including palletized shipments to fulfillment warehouses Receive unpack inspect and document incoming shipments; identify shortages or damages and coordinate with vendors carriers Accounting or other appropriate departments to resolve discrepancies Maintain accurate shipping and receiving records including daily shipping reports purchase orders packing slips and related documentation Track outgoing shipments and delivery status as needed and respond to shipment related inquiries Deliver received materials packages supplies and five gallon water bottles to appropriate departments and designated locations throughout the facility Maintain adequate inventory of shipping mailing and post office supplies Operate forklifts electric pallet jacks and other material handling equipment in accordance with established safety procedures Support tour and event logistics including preparation shipment or delivery and return inventory check in as needed Provide responsive high quality service to internal departments and other stakeholders Maintain a safe clean and organized shipping and receiving work area Perform other related duties as assigned

MINISTERIAL DUTIES

As an employee of Lakewood Church you are a part of an over 60 year legacy of faith As a part of the Lakewood team you are a key part of our mission in taking the hope found in Jesus to the world This means that as part of your job responsibilities you are considered a spiritual leader in the Church You are responsible for communicating the Churchs beliefs and our mission to our congregants to maintain a lifestyle consistent with the Scriptures and are required to belong to the Church as part of our faith community This will also include Regular attendance at Church services and classes Serving as a Prayer Partner or as a volunteer in any ministry of the Church and Serving our community through local outreaches from time to time when needed by the Church

QUALIFICATIONS

Uncompromised commitment to Lakewood Churchs vision values and core beliefs Strong interpersonal communication and customer service skills Ability to work independently and collaboratively in a team oriented environment Strong organizational skills with the ability to manage multiple priorities and meet deadlines Demonstrated attention to detail and ability to maintain accurate shipping receiving and inventory records Ability to identify and resolve shipping receiving and delivery discrepancies effectively Ability to safely perform physically active duties including regularly moving lifting and transporting materials weighing up to 50 pounds Ability to operate material handling equipment safely and responsibly Proficiency with Microsoft Office and ability to learn shipping tracking and inventory related systems Familiarity with shipping software and carrier systems such as UPS WorldShip USPS shipping systems or similar platforms preferred Professional appearance and conduct Ability to travel in support of Lakewood tours as needed

EDUCATION & EXPERIENCE

High school diploma or equivalent required Previous shipping receiving warehouse mailroom inventory or related experience preferred Previous experience operating a forklift andor electric pallet jack preferred Forklift certification preferred or ability to obtain certification as required by Lakewood Church