Administrative Assistant - Inside Sales & Patient Care

Movement Solutions; Greenville (SC); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Movement Solutions in Greenville, SC is seeking an Administrative Assistant to support daily office operations and build relationships with prospective patients.

The role requires inside sales experience, strong organizational and communication skills, and the ability to learn new software, meet deadlines, and adapt to changing needs.

Qualifications

• High school diploma required.
• 1-2 years experience as administrative assistant, secretary, or receptionist preferred.
• Strong organizational, communication, and time-management skills.
• Proficiency in learning new software.

Responsibilities

• Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
• Build out and maintain processes to keep files and office supplies organized and easily accessible.
• Act as point person for clients of our practice.
• Persistent follow-up via phone, email, and text.
• Ability to make quality phone calls (be able to listen for ~20 minutes so our patients feel heard).
• Keep accurate records of phone calls and follow-ups.
• Send follow-up emails to support phone calls.
• Reactivate past patients.
• Puttogether/process follow-up packages ("WOW" boxes).
• Prepare itemized receipts.
• Schedule patients using electronic software.

Skills

Communication skills

Time management

Organizational skills

Empathy/listening

Proficiency in learning new software

Education

High school diploma

Job description

Notes:

1. Applications without a cover letter will notbe considered.
2. Salary: $18-$20per hour

Movement Solutions is looking for an Administrative Assistant to join our team. This person will work to support the daily operations of the office and build relationships with prospective patients.

The ideal candidate for this role has experience with inside sales, following up with prospects, andcommunicating with a team. He/she should also be comfortable with day-to-day administrativetasks, learning new software, meeting deadlines, and adapting to changing needs.

Responsibilities:

• Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
• Build out and maintain processes to keep files and office supplies organized and easily accessible.
• Act as point person for clients of our practice.
• Persistent follow-up via phone, email, and text.
• Ability to makequality phone calls (be able to listen for ~20 minutes so our patients feel heard),
• Keep accurate records of phone calls and follow-ups.
• Sendfollow-up emails to support phone calls.
• Reactivate past patients.
• Puttogether/process follow-up packages ("WOW" boxes).
• Prepare itemized receipts.
• Schedule patients using electronic software.

Requirements:

• High school diploma
• 1-2 years experience as an administrative assistant, secretary, or receptionist preferred
• Strong organizational, communication, and time-management skills
• Proven ability to work in a fast-paced environment
• Positive, high-energy attitude
• Resourcefulness, creativity, and problem-solving skill set
• Familiarity with office equipment (i.e. printers, fax machines, projectors)
• Proficiency in learning new software
• able to handle objections/rejections and persistence in follow-up
• proficient in computer skills
• comfortable speaking to strangers and hesitant patients
• good storyteller/conversationalist
• listening and empathy towards others
• goal-oriented/likes key performance indicators

About Us:

We are a smallphysical therapy practice located at 115 Pelham Road, Unit 12,in Greenville, SC 29615.

We focus on helping active adults, ages 40-60+, in Greenville, SC overcome pain and injury and get back to an active life without medications, injections, or surgery.

We teach our patients how to use their bodiesand educate them onthe contributing factors topain. We are out of network with all insurance companies. This means ourpatients receive the care they deserve so they can reclaim theiractive lives.

Value Alignment:

You should have a history of demonstrating our core values in your professional life:

• Providinga WOW Experience
• People First Patient Second
• Building Lasting Relationships
• Connecting with the WHY
• AnticipatingUnstated Needs
• Embracingand DrivingChange
• Being Passionate and Determined
• Creatinga Positive Team and Family Spirit
• PursuingGrowth and Learning
• CommunicatingOpenly and Honestly