Administrative Assistant III - Radiological Sciences

University of California - Los Angeles Health; Manhattan Beach (CA); On-site; USD 63,000 - 91,000; Full time

Job summary

University of California - Los Angeles Health is seeking a Radiology Reception Assistant (Administrative Assistant III) to warmly welcome patients, collect necessary information, and coordinate scheduling in a fast-paced radiology department. You will support physicians, patients and staff, ensuring smooth front-desk operations and accurate data handling.

The role emphasizes organization, adaptability, and strong multitasking in a clinical environment, with a focus on exceptional patient service

Qualifications

• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced clinical setting.
• Proficiency with medical terminology and scheduling procedures.
• Ability to handle confidential information with tact and discretion.

Responsibilities

• Welcome and register patients, ensuring a smooth arrival experience.
• Obtain and verify clinical information for scheduled exams.
• Collect and process cash, insurance, and authorization information.
• Communicate with referring physicians and clinical teams about outpatient needs.
• Perform scheduling duties and coordinate patient appointments.
• Provide administrative support to keep Radiology operations efficient.
• Rotate between Radiology areas as needed.

Skills

Interpersonal skills

Communication skills

Multitasking

Medical terminology

Typing

Confidentiality

Tools

EPIC

MagView

PACSCUBE CD Burner

Array Digitizer

Job description

Description

As a Radiology Reception Assistant (Administrative Assistant III), you'll play an essential role in creating a positive, seamless experience for our patients from the moment they arrive. Under the direction of the Radiology Patient Support Services Supervisor, you'll provide critical administrative and patient-facing support for the Department of Radiological Sciences in a fast-paced clinical environment.

In this role, you will:

• Welcome and register patients, ensuring a smooth and efficient arrival experience.
• Obtain and verify clinical information needed for scheduled exams.
• Collect and process cash, insurance, and authorization information.
• Communicate with referring physicians and clinical teams regarding outpatient patient needs and exam-related matters.
• Perform scheduling duties and assist with coordinating patient appointments.
• Provide a variety of administrative support to help keep Radiology operations running efficiently.
• Rotate between Radiology areas as needed, demonstrating flexibility and a willingness to support different teams and patient populations.

The ideal candidate is organized, adaptable, patient-focused, and comfortable managing multiple priorities in a dynamic healthcare environment. The Administrative Assistant III demonstrates strong multitasking skills, professionalism, and the ability to quickly adjust to the changing needs of Radiology while providing exceptional service to patients, families, physicians, and colleagues.

Salary Range: $30.36 - $43.89/Hourly

Qualifications

1. Strong interpersonal and communication
   skills. Ability to interact appropriately and congenially with staff,
   faculty, fellows, residents and patients.
2. Ability to establish comfortable
   relationships with patients and their family members.
3. Ability to independently make decisions
   in the absence of superiors.
4. Ability to adjust to changing
   priorities, frequent interruptions, deadlines, emergencies and heavy
   workload.
5. Strong working knowledge of personal
   computers and software such as EPIC, MagView, PACSCUBE CD Burner, Array Digitizer.
6. Skill in typing with accuracy and
   moderate speed.
7. Ability to use mathematical skills to
   efficiently analyze various pertinent data related to workload and
   finance.
8. Medical terminology to a level
   permitting accurate preparation of scheduling patient procedures
   interacting with physicians, patients and staff.
9. Basic organizational skills to ensure a
   workable efficient office including organization schedules, electronic and
   paper records and files.
10. Skill in analyzing information or
    situations to define a problem, identify relevant concerns, formulate
    logical and objective conclusions and alternatives.
11. Ability to handle confidentiality
    issues with tact and diplomacy.
12. Ability to read and write
    correspondence and reports of a business nature using proper grammar,
    punctuation and syntax.
13. Basic organization skills to ensure a
    workable, efficient office operation.
14. Working knowledge of hospital/billing
    forms and the ability to explain services and charges to patients and/or
    family.
15. Skill in quickly assimilating and retaining a large
    body of financial screening and patient registration information.