Administrative Assistant III - Health Network

SmartRecruiters, Inc.; Des Moines, Northern (IA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Wellmark is seeking an Administrative Assistant III to support 2-3 Directors and their teams in the Health Network department. Responsibilities include complex calendar and inbox management, meeting prep, travel coordination, drafting communications, and onboarding new team members.

You will collaborate with Administrative Assistants across the organization, maintain a proactive, detail-oriented approach, and demonstrate strong problem solving and independent ownership of daily tasks in a hybrid

Qualifications

• Associate's Degree or equivalent work experience.
• 4+ years of administrative assistant experience supporting multiple leaders.
• Strong Microsoft Office experience (Outlook/Teams/Word/PowerPoint/Excel/Visio).
• Strong written and verbal communication skills.
• Excellent time management and prioritization in a fast-paced office environment.
• Detail-oriented with initiative and ability to work independently.

Responsibilities

• Customer Service - provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to inquiries.
• Time Data Management - calendar management, scheduling, prioritizing, and managing multiple inquiries, ensuring meeting materials and equipment are prepared.

Skills

Time management

Written & verbal communication

Independent decision making

Proactive problem solving

Education

Associate's Degree in Business/Office Administration

Tools

Outlook

Teams

Word

PowerPoint

Excel

Visio

Job description

• Full-time
• Department: Administrative Support
• Pay Grade: 17

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we've built our reputation on over 80 years' worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors-our members. If you're passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation,

Learn more about our unique benefit offerings here .

Job Description

About the Role: In this Administrative Assistant III position, you will support 2-3 Directors and their teams within the Health Network department. Support will include complex calendar and inbox management, meeting preparation/coordination (e.g., agendas, minutes, arrangements and executing on assignments), travel coordination for internal and external stakeholders, drafting communications, proofreading/editing presentations and materials, department event coordination, assisting with onboarding new team members, and other projects as assigned. You'll work closely with Administrative Assistants within the Health Care Innovation division and across the company to deliver results collaboratively, but you'll also work independently when appropriate, taking ownership and accountability for your daily work. A positive demeanor, relationship building and developing/ maintaining trust, both internally and externally, are the keys to success in this position.

About You: You love to plan the work and work the plan. You're a structured and detailed organizer of information yet are flexible and shift quickly when plans change. You are strong in proactively making decisions, improving processes, anticipating needs, and driving plans forward with minimal supervision. You're skilled at managing complex calendars due to your keen problem-solving skills and resiliency - piecing together agendas and schedules is a puzzle that energizes you! You are tech savvy and love learning new systems and applications to make work more efficient and successful. You're motivated by the ability to provide a broad scope of administrative support to your leader and team in a dynamic corporate environment.

This position will work a hybrid schedule of at least 3 days in Wellmark's Des Moines office (Tues-Thurs), with 2 days remote option (Mon and Fri).

Qualifications

Required Qualifications:

• Associate's Degree in Business, Office Administration, or related area, or direct and equivalent work experience.
• 4+ years of previous administrative assistant experience providing advanced support to multiple leaders and teams within an office environment.
• Strong Microsoft office product experience -e.g., Outlook, Teams, Word, PowerPoint, Excel and Visio.
• Strong and effective written and verbal communications skills.
• Effective project support, multi-tasking, and organizational skills, including time management and prioritization. Ability to succeed in a fast-paced office environment with multiple assignments and deadlines. Flexible and adaptable to change.
• Strong attention to detail with demonstrated accuracy.
• Ability to operate independently and make decisions by following procedures that may include ambiguity.
• High level of initiative, effort, and commitment to completing tasks efficiently while anticipating the needs of others.

Additional Information

What you will do:

• a. Customer Service - Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.
• b. Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.