Administrative Assistant III – Global Payments Operations

Jobtailor; North Carolina; On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor seeks an experienced executive assistant to support senior management in a fast-paced environment. You will manage calendars, coordinate travel, process expenses, and prepare reports for leaders while maintaining strict confidentiality.

The role requires advanced MS Office skills and the ability to interact with executives and stakeholders across global operations. You will handle sensitive information with discretion and contribute to efficient executive workflows.

Qualifications

• Minimum of 3 years of experience providing administrative support at the senior management level.
• Significant time management, multi-tasking and prioritization skills.
• Highly organized, proficient in time management, with strong attention to detail.
• Ability to work effectively under pressure and time constraints.
• Strong written and verbal communication skills and ability to interface with Senior Executives.
• Ability to handle sensitive information and maintain confidentiality.
• Ability to build rapport and work effectively with others.
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams).
• Concur or similar experience processing travel and expenses.
• Working knowledge of global operations, payment channels, and financial processes.
• Knowledge of Bank of America systems including Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc.

Responsibilities

• Provide diverse and confidential administrative support, including extensive calendar management.
• Support management with administrative tasks.
• Coordinate travel arrangements and process expenses.
• Gather and report information relevant to executives.
• Respond to incoming mail.
• Assist with organizing in-person meetings and off-sites.
• Manage conflicting objectives, projects, or activities responsively and personably.
• Communicate with executives and line management to gather and convey relevant information.
• Answer manager phone lines, document accurate messages, and handle calls appropriately.
• Proactively manage multiple executives' calendars and resolve conflicts.
• Arrange travel, expense reports, meetings, and appointments.
• Prepare meeting minutes and related documents.
• Prepare correspondence, reports, and forms for leaders.
• Interact with internal and external customers to answer questions, research, and resolve problems.

Skills

Calendar Management

Travel Coordination

Expense Processing

MS Office Proficiency

Written Communication

Verbal Communication

Tools

Outlook

Excel

Word

PowerPoint

OneNote

Teams

Concur

Workday

Ariba

TechDirect

Job description

• Provide diverse and confidential administrative support, including extensive calendar management
• Support management with administrative tasks
• Coordinate travel arrangements and process expenses
• Gather and report information relevant to executives
• Respond to incoming mail
• Assist with organizing in-person meetings and off-sites
• Manage conflicting objectives, projects, or activities responsively and personably
• Communicate with executives and line management to gather and convey relevant information
• Answer manager phone lines, document accurate messages, and handle calls appropriately
• Proactively manage multiple executives' calendars and resolve conflicts
• Arrange travel, expense reports, meetings, and appointments
• Prepare meeting minutes and related documents
• Prepare correspondence, reports, and forms for leaders
• Interact with internal and external customers to answer questions, research, and resolve problems

Requirements

• Minimum of 3 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized, proficient in time management, with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills and ability to interface with Senior Executives
• Ability to handle sensitive information and maintain confidentiality
• Ability to build rapport and work effectively with others
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)
• Concur or similar experience processing travel and expenses
• Working knowledge of global operations, payment channels, and financial processes
• Knowledge of Bank of America systems including Workday, Ariba, TechDirect, Flagscape, ACR, ARM, etc.

Core Competencies

Demonstrates advanced administrative support capabilities, including calendar management, travel coordination, and expense processing, while maintaining confidentiality and effectively communicating with senior executives. Proficient in MS Office applications and familiar with financial processes and systems relevant to global operations.

Highest-signal resume keywords

• Calendar Management
• Travel Coordination
• Expense Processing
• MS Office Proficiency
• Confidentiality Management

Hard Skills

• Calendar Management
• Travel Coordination
• Expense Processing
• MS Office Proficiency
• Time Management
• Multi-tasking
• Attention to Detail
• Written Communication
• Verbal Communication
• Report Preparation

Soft Skills

• Organizational Skills
• Interpersonal Skills
• Ability to Work Under Pressure
• Rapport Building
• Problem Solving

Industry Keywords

• Administrative Support
• Senior Management
• Global Operations
• Payment Channels
• Financial Processes

Tools & Technologies

• Outlook
• Excel
• Word
• PowerPoint
• OneNote
• Teams
• Concur
• Workday
• Ariba
• TechDirect