Administrative Assistant III – Chief People Organization

Bank of America; Jacksonville (TX); On-site; USD 34,000 - 72,000; Full time

Job summary

Bank of America is seeking an administrative professional to provide confidential support, manage executives’ calendars, coordinate travel, prepare reports, and handle correspondence with internal and external partners. The role emphasizes multi-tasking, proactive issue resolution, and strong communication within a fast-paced, on-site office environment.

Minimum 2+ years of admin experience required; proficiency in Word, Excel, PowerPoint and Outlook is essential.

Qualifications

• Minimum 2+ years administration / business support experience.
• Strong Word, Excel, PowerPoint & Outlook skills.
• Ability to multi-task, self-starter requires minimum supervision.
• Ability to proactively look for potential conflicts or issues and resolve.
• Strong attention to detail.
• Ability to prioritize and work well under pressure.
• Ability to obtain information in a timely and efficient manner.
• Effective comprehension, listening, verbal and written communication skills.
• Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy.
• Strong relationship skills and ability to work with a variety of constituent groups.
• Ability to interface with Senior Executives
• Calendar management

Responsibilities

• Communicates with executives and line management to gather and convey relevant information
• Answers manager’s phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in‑person meetings and off‑sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities

• Communicates with executives and line management to gather and convey relevant information
• Answers manager’s phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications

Minimum 2+ years administration / business support experience

Strong Word, Excel, PowerPoint & Outlook skills

Ability to multi-task, self-starter requires minimum supervision

Ability to proactively look for potential conflicts or issues and resolve

Strong attention to detail

Ability to prioritize and work well under pressure

Ability to obtain information in a timely and efficient manner

Effective comprehension, listening, verbal and written communication skills

Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy

Strong relationship skills and ability to work with a variety of constituent groups

Ability to interface with Senior Executives

Calendar management

Desired Qualifications

Visio skills a plus

Proficiency in Concur & Ariba systems

Proficiency in internal technology ordering systems

Skills

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)

Pay and benefits information

Pay range

$25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.