Administrative Assistant II, Supportive & Palliative Care at Elkton

Union Hospital of Cecil County, Inc.; Elkton (MD); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Parental leave

Retirement plans

Job summary

ChristianaCare Supportive & Palliative Care at Elkton is seeking an Administrative Assistant II to provide administrative and care coordination support within a large practice. You will assist physicians and clinicians, coordinate scheduling, document workflows, and help ensure timely, patient-centered service in a fast-paced ambulatory setting.

Preferred candidates will have a GED or high school diploma and 4+ years of clerical experience, with medical office experience strongly preferred.

Qualifications

• GED or High School diploma required.
• Four years progressively responsible clerical experience.
• Experience in a medical office setting preferred.

Responsibilities

• The Administrative Assistant II will provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting.
• Triaging high-volume patient calls and coordinating testing and procedures.
• Managing documentation, authorizations, and coordinating with multidisciplinary teams.

Skills

Administrative support

Scheduling coordination

Communication skills

EMR experience

Care coordination

Education

GED or high school diploma

4+ years clerical/administrative experience

Job description

Job Details ChristianaCare Supportive & Palliative Care at Elkton is looking for a detail-oriented and adaptable Administrative Assistant II with strong organizational and technical skills who can work independently and is task-oriented. ChristianaCare Supportive & Palliative Care interdisciplinary palliative care team provides compassionate, patient-centered support to individuals living with serious or advanced chronic illnesses and their families. The team focuses on improving quality of life by managing pain and other symptoms, addressing emotional and spiritual needs, and promoting clear communication and coordinated care among patients, families, and healthcare providers. Palliative care also helps patients and their families navigate complex medical decisions by providing guidance on treatment options, care transitions, and available support services, including home care, skilled nursing, rehabilitation, and hospice. Through collaboration with physicians, specialists, and other care team members, ChristianaCare supports patients in understanding their conditions, communicating their care preferences, and making informed decisions aligned with their personal goals and quality of life. The Administrative Assistant II will provide comprehensive administrative and care coordination support to physicians and advanced practice clinicians within a large Supportive & Palliative Care practice, helping to meet the complex needs of patients and their families in a timely, compassionate, and accurate manner. The Administrative Assistant II will perform high-level clinical and administrative responsibilities, including coordinating patient care, managing communications, supporting scheduling and documentation needs, and working closely with the interdisciplinary palliative care team to ensure seamless coordination of services and continuity of care. Palliative Care – ChristianaCare Cecil County Work Schedule: Monday through Friday: 8am to 4:30pm Newark Campus, Wilmington Campus, and Union Hospital Campus, with assignments at other locations as needed.

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage: Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Hourly Pay Range: $22.74 - $34.11

Duties / Responsibilities:

• The Administrative Assistant II will provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting.
• Responsibilities include triaging high-volume patient calls, reviewing and communicating diagnostic and laboratory results, coordinating cardiac testing and procedures, and facilitating preoperative cardiac risk assessments.
• Support providers by managing medication prior authorizations, disability/FMLA documentation, and test order preparation in accordance with established clinical protocols.
• Maintain accurate documentation in the electronic medical record, coordinate communication across multidisciplinary healthcare teams, and ensure timely, patient-centered service while adapting to changing departmental

Education / Requirements:

• GED or High School diploma required.
• Four years progressively responsible clerical or administrative assistant experience.
• Experience in medical office setting preferred.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state, or local law.

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website

Post End Date Oct 16, 2026