Office Assistant I, Plastic Surgery

Christiana Care Health Services, Inc.; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health coverage

PTO 32 days

Tuition reimbursement

Adoption assistance

Paid parental leave

Retirement plans (403(b) with match)

Job summary

ChristianaCare is hiring a full-time Medical Office Assistant to join their Plastic Surgery team in Newark, DE at Map II. You will schedule appointments, interact with patients professionally, and protect patient confidentiality.

Responsibilities include collecting demographics and financial information, processing referrals, and verifying insurance reimbursement eligibility. The Medical Office Assistant I schedules appointments with attention to insurance and maintains confidential records.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.

Education

High School Graduate or GED

Job description

Job Details ChristianaCare is hiring a full-time Medical Office Assistant to join their Plastic Surgery team in Newark, DE at Map II. As an office assistant you will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality. Work Schedule: Monday through Friday: 8:00am to 4:30pm

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

• The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Why ChristianaCare Are you passionate about making a difference in people’s lives? As a Medical Office Assistant I, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission‑driven team dedicated to excellent service and care. When we lead with love, excellence is inevitable.

Hourly Pay Range: $17.67 - $25.62

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date Oct 2, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Christiana Hospital, Newark, Delaware. This 1,007‑bed, 1.3‑million‑square‑foot modern facility provides a level of care only available in large‑scale teaching hospitals. Christiana Hospital includes Delaware's only Level‑I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level‑I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions.