ADMINISTRATIVE ASSISTANT II - District Clerk

Tarrant County; Fort Worth (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading county office is seeking an Administrative Support professional to provide essential clerical and communication support to the District Clerk Administration. The role includes handling incoming calls, managing case files, and assisting with various administrative tasks. Ideal candidates will have a high school diploma and relevant experience in a public-facing clerical role, demonstrating strong communication and multitasking skills.

Benefits

Superior health benefits

Retirement benefits

Insurance benefits

Qualifications

• Three years of full-time clerical experience with the public.
• Two years of answering multi-line telephones.
• Ability to operate office equipment and perform data entry.

Responsibilities

• Provide information and referrals for the District Clerk’s Office.
• Assist with setup and closures of DCSA accounts.
• Perform clerical duties including filing, data entry, and sorting mail.

Skills

Communication

Interpersonal Skills

Multi-tasking

Problem-solving

Time Management

Education

High school diploma or equivalent

Tools

Multi-line phone system

Personal computers

Office equipment

Job description

Provides general administrative support to District Clerk Administration. Assists in receiving incoming telephone calls and directing people to the appropriate department. Completes assigned projects, reports, and duties to support the operation of District Clerk Administration.

Additional Information

This posting may close at any time once a sufficient number of applications have been received.

Benefits: Tarrant County employees enjoy superior health, retirement, and insurance benefits. For more information, please visit: http://www.tarrantcounty.com/en/human-resources/employee-benefits.html

Key Responsibilities

1. Provide information and referrals for the main District Clerk’s Office line.
2. Direct telephone calls to appropriate staff and take messages as needed.
3. Serve as a receptionist, providing information and referrals to the public.
4. Research client information for district court cases.
5. Assist with setup and closures of District Clerk Subscriber Access (DCSA) accounts, advise on posting and refunding payments, and submit adjustment requests for accounts with payments in arrears.
6. Prepare and complete DCSA reports.
7. Prepare application packets for applicants and distribute them to interview panels.
8. Schedule appointments for applicants.
9. Perform clerical duties such as classifying, consolidating, summarizing, sorting, filing, copying, data entry, and distribution.
10. Process and sort mail for delivery to District Clerk downtown locations.
11. Maintain case file system and distribute case file requests to research queue.
12. Assist with maintaining staff SAP spreadsheet.
13. Perform other related duties as required.

Minimum Qualifications

• High school diploma or equivalent.
• Three (3) years of full-time general clerical experience working with the public, including two (2) years of answering multi-line telephones and performing data entry.
• Excellent communication, interpersonal, and multi-tasking skills to interact with the public and county employees.
• Ability to operate a multi-line phone system.
• Knowledge of personal computers, keyboarding, typing, data entry, and office equipment.
• Team-oriented, professional demeanor, problem-solving, and time management skills.
• Ability to handle stressful situations calmly and professionally.

Note: You must complete the work history and education sections of the application to demonstrate the required experience and education or be disqualified.

Hired candidates must provide proof of educational attainment during new hire processing.

Tarrant County conducts background checks, including criminal history, credit reports, motor vehicle records, employment, and educational verification. A conviction or deferred adjudication is not an automatic disqualifier; each case is evaluated individually.

While performing this position, the incumbent may need to bend, carry, climb ladders, hear, keyboard, kneel, lift, pull, push, reach, perform repetitive tasks, see near, sit, squat, stand, stoop, talk, use hands, walk, and work alone or with others.