Job Summary
Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.
Under general supervision, the Administrative Assistant II will provide complex administrative support in the College of Health Professions. This position requires the development of comprehensive knowledge of tasks involving database management, budget preparation and administration, travel reimbursement, basic supply requisitioning, purchasing, meetings/events organization, inventory management, as well as the general oversight of multiple priorities in a fast-paced work environment. The successful candidate will acquire basic awareness of admission requirements for all academic programs, and additional work with the supervision of the Department Chairperson.
Responsibilities and Duties
- Organize and maintain files/reports for multiple purposes, including personnel, budget/purchasing reports, and inventory. Develop and maintain Excel spreadsheet databases and produce reports under supervision. Maintain department budget with responsibilities for processing and monitoring financial transactions. Review and approve travel expense reports for faculty and students. Arrange and coordinate department meetings and events for the department. Attend meetings as requested for sign-in support, minute taking, and general trouble shooting. Assist with departmental and faculty supply purchases using the P-Card, ensuring compliance with procurement policies and accurate documentation. Responsible for managing TU Foundation accounts and overseeing the faculty grants, ensuring compliance with financial policies, and supporting the effective allocation of funds.
- Provide excellent customer service including answering phones and responding to program inquiries. Triage students, faculty, and visitor needs within the department, providing basic information based on department programs, college, and university policies and procedures and making appropriate referrals when answers are not available in the department. Manage incoming/outgoing correspondence and draft routine communication of a general and non-technical nature to faculty, staff, and students. Monitor classroom technology issues, maintenance issues, and report to proper department.
- Oversee office operations, including internal communication, operational support, and guidance to student employees and other staff as needed. Follow-up on pending issues and deadlines with faculty, staff, students, and college/university employees. Maintain confidentiality and discretion with human resource-related tasks.
- Manage department equipment inventory, including coordination of equipment purchases, maintenance, tagging, disposal. Oversee iPads, Swivels, and equipment lending programs.
- As needed, assist with schedule building in CLSS, room reservations, parking, adjuncts, offload, and additional compensation contracts.
- Support department with other administrative duties as needed.
Qualifications and Skills
Required Qualifications:
- High School Diploma or GED
- Three years of experience providing administrative support.
- General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email, and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.
- Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Preferred Qualifications:
- Proficient in systems (e.g., Stratus, Peoplesoft, Taleo).
- Experience in an academic support office setting, including budgets and work in a multi-tasking environment.
- Excellent customer service, communication, and problem-solving skills.
- Ability to work independently and collaboratively while managing multiple tasks, prioritizing responsibilities and meeting deadlines.
- Ability to interact with the public, employees, and students in a courteous, respectful, and efficient manner.
- The successful candidate is dependable, self-motivated, and takes pride in serving as the professional face of the department. They demonstrate a positive, customer-focused attitude and consistently maintain a polished, business-professional appearance while representing the department and organization.
- Willingness to be creative, develop efficient practices and systems, and learn new skills.
- Ability to multi-task, address key details, and shift priorities as needed. Maintain confidentiality.
Salary and Benefits
$46,736 annually and full University benefits that include annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission.
Organization
Academic Affairs Division
Primary Location
Main Campus
Job Posting
Oct 29, 2026
Towson University is an Equal Opportunity Employer. If you need a reasonable accommodation for any part of the employment process, please send an email to: adarequest@towson.edu
Towson University is a smoke-free campus.