ADMINISTRATIVE ASSISTANT II

The State of New Hampshire; Manchester (NH); Vor Ort; USD 31.000 - 41.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental plan

Flexible spending accounts

Retirement plan

Wellness program

Paid holidays

Zusammenfassung

State of New Hampshire, Department of Health and Human Services, is seeking an Administrative Assistant II for the Sununu Youth Services Center in Manchester, NH. The role supports the SYSC Director and DCYF Director, handling complex office management and policies to maintain efficient operations.

Salary ranges from $22.50 to $30.02 per hour, with trainee status possible at $21.63. Employment is full-time, with benefits and opportunities for leadership within the SYSC Bureau Chief team.

Qualifikationen

• Equivalent combination of 4 years of education and experience after completion of high school. Must be in accounting, business administration, public administration, office management, personnel management or related field.

Aufgaben

• Analyzes, develops, implements, and monitors office management procedures and work methods to meet standards and timeframes for SYSC leadership and management teams.
• Supervises administrative staff and switchboard operators, including staffing decisions, performance reviews, and attendance approval to ensure coverage.
• Coordinates fiscal and office management operations, collects and summarizes data, and develops reports for management.

Ausbildung

4 years combined education and work experience relevant to accounting, business/public administration, office management or personnel management

Tools

Office software

Jobbeschreibung

ADMINISTRATIVE ASSISTANT II (Job ID: 53765)

Department: State of New Hampshire, Department of Health and Human Services, Division for Children, Youth, and Families

Location: Sununu Youth Services Center - Manchester, NH

Employment Type: Full-time

Post Date: 10/23/2026

Close Date: 11/26/2026

Salary: $22.50 – $30.02 per hour (Trainee Status 1 year at $21.63 per hour)

Summary

Develops and monitors administrative and office management procedures including reviewing staff assignments for administrative support staff and switchboard operators assigned to the Sununu Youth Services Center (SYSC). Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice. This position supports the office of the SYSC Director and limited support to the DCYF Director.

Responsibilities

• Analyzes, develops, implements, and monitors office management procedures, work methods, and best practices to ensure administrative and clerical support assistance meets work standards and all timeframes for the SYSC Bureau Chief, Associate Bureau Chief and Management Team. Includes supervision of all support functions including scheduling appointments and maintaining room reservation calendar, preparing/reviewing correspondence, filing, data and records maintenance and supply request process.
• Supervises the administrative support staff and switchboard operators for the Sununu Youth Services Center, including personnel matters, recommending hiring and firing of employees, conducting performance reviews and all approval of leave and time to guarantee adequate coverage in all areas to ensure effective coordination and timely completion of all administrative and clerical support activities. Conducts regular support staff meetings.
• Coordinates a variety of fiscal and office management operations functions, under the direction of the SYSC Bureau Chief, requiring research in CourtStream and a variety of other data sources; collecting, reviewing and summarizing data; and developing reports for use by management.
• Coordinates and oversees major SYSC communication and general business procedures including ensuring the collection of all policy receipts are met before the deadline, scheduling of all interpreting appointments and follow through for all correspondence needing translation, scheduling a SYSC tours, reserving and setting up conference rooms and meeting space for both inside and outside agencies, maintaining incident report data and distributing restrictive intervention incidents as requested, collecting and distributing daily population reports, staffing reports, daily roster, watch tour accountability and movement counts reports. Provides support and process clarification for all SYSC staff in a range of business and operational areas.
• Coordinates and supervises a variety of personnel and business management functions requiring research, summarizing data, and generating reports. Oversees a variety of human resource information, including the organizational charts for the Sununu Youth Services Center.
• Participates in the SYSC Management Team and is responsible for communicating operational issues, presenting information for management-level decisions, and providing recommendations to ensure effective administrative and office management support. Organizes and provides guidance to the implementation of office policy and procedure which includes performing research, collecting data and reporting results.
• Participates in weekly Leadership Communication Meeting. Prepares weekly agenda, maintains listing of all action items and takes meeting minutes to later be distributed to all SYSC staff.
• Analyzes training needs of staff and develops alternative methods for ensuring training supports are provided as required. May require one‑on‑one or unit training, the development of procedural manuals or other work process aids, and/or referral to more formal training programs.
• Coordinates and oversees special projects and initiatives requiring plan development, implementation, and review. Requires communication with other divisions and departments including Finance, Bureau of Human Resources, Legal Services, Courts and the Attorney General’s Office. Composes communications to legislators, judges, police departments, schools, community members, clients and staff for the SYSC Bureau Chief and/or Management Team’s review.

Minimum Qualifications

• Equivalent combination of 4 years of education and experience after completion of high school. Must be in accounting, business administration, public administration, office management, personnel management or related field.
• License/Certification: None.
• Other Requirements: None.

Preferred Qualifications

• Two year’s supervisory experience preferred.

Benefits

• HMO or POS Medical and Prescription Drug Benefits.
• Dental Plan at minimal cost for employees and their families ($500–$1,800 value).
• Flexible Spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• $50,000 state‑paid life insurance plus additional low‑cost group life insurance.
• Incentive‑based Wellness Program (ability to earn up to $500).
• Value of State's share of Employee's Retirement: 12.87% of pay.

Additional Information

For further information please contact Melissa Wardner, Administrative Assistant II, [e-mail] , 603-271-4455

EOE

TDD Access: Relay NH 1-800-735-2964