ADMINISTRATIVE ASSISTANT I

State-of-Illinois; Chicago (IL); On-site; USD 65,000 - 93,000; Full time

Benefits offered by this job

Competitive benefits package

Paid holidays

Flexible work schedules

Public sector union position

Job summary

The Division of Rehabilitation Services (DRS) within the Illinois Department of Human Services seeks an Administrative Assistant to support the Engagement and Support Services Bureau Chief. You will review confidential inquiries, coordinate communications, and manage day-to-day activities and special projects for the Bureau Chief.

Work hours are Mon-Fri, 8:30am-5pm, at the Headquarters—555 W Monroe St, Chicago.

Qualifications

• Requires completion of four (4) years of college, preferably with courses in public or business administration.
• Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

Responsibilities

• Serves as administrative support to the Bureau Chief.
• Coordinates day-to-day activities of the Bureau.
• Coordinates special projects of a complex and confidential nature.
• Performs administrative functions for the Bureau Chief.
• Performs other duties as assigned within scope of duties.

Skills

Communication skills

Organizational skills

Multitasking

Confidentiality

Interpersonal skills

Self-motivation

Education

Four-year college degree

Public or business administration coursework

Job description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:56335
Opening Date:09/08/2026
Closing Date: 09/21/2026
Agency:Department of Human Services
Class Title:ADMIN ASSISTANT I - 00501
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary (Eff 7/1/26) $5,834-$8,307/month ($70,008-$99,684/year)
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. The posting window for internal applicants in accordance with applicable collective bargaining agreements has already passed. The system will only allow external applications for other means consideration at this time. Internal applicants who have already applied are not required to reapply externally for consideration at other means.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in Additional Documentssection of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. The Division of Rehabilitation Services is seeking to hire an Administrative Assistant to provide administrative support to the Engagement and Support Services Bureau Chief. The Administrative Assistant reviews and analyzes confidential and general inquiries received from internal and external sources, coordinates communications, and day to day activities and special projects for the Bureau Chief. The successful candidate shall demonstrate exemplary organizational and communication skills, be a self-starter, and be able to carry out assignments with limited oversight.

Essential Functions

• Serves as administrative support to the Bureau of Engagement and Support Services Bureau Chief.
• Coordinates day-to-day activities of the Bureau.
• Coordinates special projects of a complex and confidential nature involving office operations.
• Performs administrative functions for the Bureau Chief.
• Performs other duties as assigned or required which are reasonably with the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
• Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

Preferred Qualifications

• Two (2) years of professional experience effectively communicating in written and oral formats and coordinating the day-to-day activities that lead to greater efficiencies and effectiveness within a large public or private organization.
• Two (2) years of professional experience working for a public or private organization, in a social or human services field, maintaining confidentiality and handling sensitive information with professionalism.
• Two (2) years of professional experience meeting deadlines with strong attention to detail while multi-tasking multiple projects.
• Two (2) years of professional experience developing and maintaining professional working relationships with staff, customers, vendors and public and encouraging respect for those of other cultures and backgrounds.
• Two (2) years of professional experience conducting special projects which include evaluating existing and proposed programs, policies, and procedures for a public or private organization.
• Two (2) years of experience researching issues and concerns, preparing reports and presentations, and developing correspondence to staff, customers, public, and/or internal and external stakeholders.

Conditions of Employment

• Requires the ability to travel.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661

Division of Rehabilitation Services

Bureau of Engagement and Support Services

Posting Group: Office & Administrative Support; Social Services

About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: