Administrative Assistant — Hybrid, Impactful Veteran Support

Paralyzed Veterans of America (PVA); Albuquerque (NM); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hybrid work schedule

Employer-Paid Benefits

Healthcare Insurance

Optional Insurance

401k Match

Tuition Reimbursement

Work-Life Balance

Health Savings Account

Job summary

Paralyzed Veterans of America (PVA) seeks an Administrative Assistant to provide general, administrative, secretarial, and clerical support to the national service office. Reports to the Regional Director and performs a variety of duties requiring clerical skills and independent judgment.

This role includes maintaining records for outgoing reports, handling mail, answering calls, diary follow-ups on claims, typing letters, and office organization.

Qualifications

• Maintains records for all outgoing monthly reports and correspondence.
• Maintain confidentiality of all records.
• Receives and reviews materials for filing; retrieves materials and maintains files by category.
• Receives, date-stamps, and logs all incoming mail.
• Answers incoming telephone calls in the service office.
• Responds to routine non-technical inquiries from PVA members, clients, and other offices.

Responsibilities

• Establishes controls and diaries on the distribution and flow of all incoming Department of Veterans Affairs files, claims, and letters to ensure timeliness.
• Initiates diary follow-ups on pending matters and alerts supervisor to delays.
• Types correspondence and submissions to the Department of Veterans Affairs from notes or dictation.
• Develops proficiency in using personal computers and software used by PVA.
• Maintains working files and updates VA manuals and internal office records.

Job description

Paralyzed Veterans of America (PVA) seeks an Administrative Assistant to provide general, administrative, secretarial, and clerical support to the national service office. Reports to the Regional Director and performs a variety of duties requiring clerical skills and independent judgment.

This role includes maintaining records for outgoing reports, handling mail, answering calls, diary follow-ups on claims, typing letters, and office organization.