Administrative Assistant Hospice House

Visiting Nurse Association of the Treasure Coast; Vero Beach (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Visiting Nurse Association of the Treasure Coast seeks an administrative receptionist to support Hospice House in Florida. The role provides essential front-desk duties under the Hospice House Manager and VP of Clinical Services, reflecting the VNA Core Values in daily work.

You will greet visitors, answer calls, manage sign-in logs, coordinate meetings, process mail and supplies, and assist families and departments with timely information and communication.

Qualifications

• High school diploma and five years related work experience.
• Associates or bachelor’s degree preferred but will consider qualified experience.
• Microsoft Office suite and database reporting required; typing skills needed.

Responsibilities

• Answer all incoming calls promptly and professionally.
• Greet visitors and direct to the correct destination.
• Maintain visitor sign-in log and issue visitor badges.
• Respond to general inquiries for patients, families and the public.
• Process mail, purchases, scanning, and filing; assist with schedules and meetings.

Skills

Communication

Customer service

Education

High school diploma

Associates or Bachelors preferred

Tools

Microsoft Office

Job description

Job Summary:

Provide administrative tasks including receptionist’s duties as assigned under the direction of the Director of the Hospice House Manager and the Vice President of Clinical services. Integrate and demonstrate the Core Values of the VNA in all aspects of work responsibilities.

Essential Job Duties and Responsibilities:

The individual must be able to perform the essential job duties and responsibilities to be effective. Other duties may be assigned as needed.

1. Answer all incoming call promptly and professionally.


2. Provide information to callers, route calls appropriately and relay messages as needed.


3. Greet persons entering organization.


4. Welcome all visitors and direct individuals to correct destination.


5. Maintain security, visitor sign in log and issue visitor badges as needed.


6. Respond to general inquiries; provide information to patient’s families and visitors.


7. Receive deliveries from outside vendors with appropriate follow through.


8. Respond to questions and provide information to other departments and the public related to the department, whether by phone, email, letter or in person with timely follow through.


9. Perform routine office duties include processing mail and purchase orders, answering department calls, making copies, scanning, faxing, filing, ordering supplies, updating department database and other duties as required. Collaborate with Finance/ Purchasing to periodically arrange for conference registration and travel for department associates and/or board members. Schedule, coordinate, and facilitate staff meetings.

Qualifications:

To perform this job successfully, an individual must have the following.

• High school diploma and five years related work experience.


• Associates or bachelors degree preferred but will consider all individuals with qualified experience.


• Microsoft Office, (Outlook, Word, Excel, PowerPoint) and database reporting required, and the ability to type efficiently.