ADMINISTRATIVE ASSISTANT FT

A-Team Solutions; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

A-Team Solutions is seeking an Administrative Assistant / Care Coordinator to support the Arizona Army National Guard (AZARNG) Office of the State Surgeon. You will assist the Nurse Case Management team, maintain Soldier medical readiness records, schedule activities, and document case management activities.

The role requires strong organizational and communication skills, proficiency in Microsoft Office, and the ability to work on-site in Phoenix.

Qualifications

• Requires Associate or Bachelor's degree in healthcare or related field.
• Proficiency with Microsoft Office Suite.
• Strong administrative and organizational abilities.
• Experience in healthcare, military, or case management environment preferred.
• Knowledge of HIPAA and confidential records management.

Responsibilities

• Provide administrative support to the Nurse Case Management team.
• Track and manage Soldier medical readiness cases.
• Document case management activities in eCase and related systems.

Skills

Administrative skills

Organizational skills

Customer service

Multitasking

Education

Associate degree in Healthcare Administration or related field

Bachelor's degree in healthcare-related field

Tools

Microsoft Office

Job description

Administrative Assistant / Care Coordinator

Location: Phoenix, AZ
Job Type: Full-Time, On-Site
Schedule: Monday-Friday, 8:00 AM-5:00 PM (occasional Medical Readiness Events may be required)

Starting salary $65K/yearly

About the Position

A-Team Solutions is seeking a highly organized Administrative Assistant / Care Coordinator to support the Arizona Army National Guard (AZARNG) Office of the State Surgeon. This role provides administrative and care coordination support to the Nurse Case Management team and assists in maintaining Soldier medical readiness records, scheduling activities, and case management documentation.

Essential Duties and Responsibilities

• Provide administrative support to the Nurse Case Management team.
• Assist with tracking and managing Soldier medical readiness cases.
• Document case management activities and communications within eCase and related systems.
• Schedule appointments and coordinate care with medical, dental, behavioral health, and military treatment facilities.
• Obtain and process medical records, releases of information, and supporting documentation.
• Upload, file, scan, and maintain electronic and hard-copy medical records in accordance with Army regulations and HIPAA requirements.
• Generate reports, readiness statistics, and ad hoc data requests.
• Monitor medical readiness systems, including MEDPROS, MODS, MEDCHART, HRR, and DENCLASS.
• Assist with Soldier Readiness Processing (SRP) events and Periodic Health Assessments (PHA).
• Track appointments, referrals, and follow-up actions to ensure timely case resolution.
• Coordinate with Soldiers, military units, healthcare providers, and government personnel regarding readiness requirements.
• Maintain accurate records and assist with quality control reviews of case management documentation.
• Provide regular updates and reports to leadership and case managers.

Minimum Qualifications

• Associate degree in Healthcare Administration, Business Administration, Public Health, or related field; OR
• Bachelor's degree in a healthcare-related field.
• Experience working in a healthcare, military, medical office, case management, or care coordination environment.
• Strong administrative, organizational, and customer service skills.
• Proficiency with Microsoft Office Suite.
• Ability to manage multiple priorities and maintain attention to detail.
• Knowledge of HIPAA and confidential records management.
• Ability to obtain required government credentials and installation access.

Preferred Qualifications

• Experience working with military personnel, veterans, or government healthcare programs.
• Knowledge of medical records systems and healthcare databases.
• Previous care coordination, healthcare administration, or patient services experience.