A restoration services company in Lackawanna County is seeking a reliable Administrative Assistant to support office operations and enhance customer service. This full-time role involves answering calls, scheduling appointments, managing customer files, and assisting with office-related duties. Ideal candidates should have strong communication skills, proficiency in MS Office Suite, and a high school diploma, with additional administrative experience preferred. Competitive salary and benefits offered, including health insurance and paid time off.
Qualifications
Previous administrative or office experience required.
Strong professional phone etiquette and customer service skills.
Ability to multitask in a fast-paced environment.
Responsibilities
Answer and direct incoming calls professionally.
Schedule and confirm appointments and dispatch technicians.
Prepare and maintain customer files, including billing and estimates.
Skills
Customer service skills
Organizational skills
Communication skills
Attention to detail
Proficiency with MS Office Suite
Education
High school diploma or equivalent
Associate's degree or higher preferred
Tools
MS Office Suite
Google Workspace
Xactimate
Job description
A restoration services company in Lackawanna County is seeking a reliable Administrative Assistant to support office operations and enhance customer service. This full-time role involves answering calls, scheduling appointments, managing customer files, and assisting with office-related duties. Ideal candidates should have strong communication skills, proficiency in MS Office Suite, and a high school diploma, with additional administrative experience preferred. Competitive salary and benefits offered, including health insurance and paid time off.