Administrative Assistant, Family Shelter Operations

Wearebcs; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

Brooklyn Community Services (BCS) is seeking an Administrative Assistant for our Family Shelter program in Brooklyn. The role provides comprehensive administrative support to shelter leadership, ensuring smooth daily operations, accurate record-keeping, and timely cross-department communication.

Responsibilities include front-office duties, document preparation, data entry in CARES and internal databases, and support for monthly/annual reporting.

Qualifications

• Education: High school diploma required; Associate's or Bachelor's degree preferred.
• Experience: Minimum of two years of administrative or office support experience.
• Skills: Proficiency in Microsoft Office Suite and Google Workspace; strong organizational and communication skills.
• Other: Bilingual ability is a plus; background check required.

Responsibilities

• Manage front office operations including phones, mail, filing, supplies, and visitor reception.
• Schedule and coordinate meetings, appointments, and room reservations for shelter leadership.
• Prepare correspondence, memos, reports, and presentations as requested.
• Maintain organized filing systems for program documents and records.
• Enter and maintain data in shelter management systems and databases.
• Track client intake, census, and program activity documentation.
• Support timekeeping and payroll documentation with HR.

Skills

Microsoft Office Suite

Google Workspace

Data Entry

Organization

Written & Verbal Communication

Education

High school diploma

Associate's degree preferred

Bachelor's degree preferred

Tools

CARES

BCS databases

Job description

Brooklyn Community Services (BCS) is seeking an Administrative Assistant for our Family Shelter program in Brooklyn. The role provides comprehensive administrative support to shelter leadership, ensuring smooth daily operations, accurate record-keeping, and timely cross-department communication.

Responsibilities include front-office duties, document preparation, data entry in CARES and internal databases, and support for monthly/annual reporting.