Administrative Assistant-Environmental Health Dept.

Fort Bend County, Texas; Rosenberg (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Fort Bend County seeks a detail-oriented Information Clerk to handle Public Information Act requests and related processing. You will receive, track and respond to inquiries from the public, agencies, and county offices, and assist with payments and applications.

Responsibilities include coordinating with Environmental Health and GIS data accuracy, supporting the division manager on special projects, training new staff, and backing up support staff.

Qualifications

• Public information requests processing experience preferred.
• Strong attention to detail and accuracy.
• Ability to handle high volume inquiries.

Responsibilities

• Respond to Public Information Act requests and related inquiries.
• Process payments, applications, and paperwork.
• Coordinate with department staff and agencies.
• Maintain GIS data and verify locations and jurisdiction.
• Assist division manager with special projects.
• Train new employees on office support functions.
• Back up to all support staff and handle high-volume calls.

Skills

Customer service

Administrative support

Data entry

Education

High School Diploma or GED

Tools

GIS data

Office software

Job description

If you are a current Fort Bend County employee (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources.Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the \"quality of life\" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!Responsible for all information requests as required under the Public Information Act; Receives and processes information requests from the public, County Attorney’s office and other local and state agencies on a daily basis.Responsible for department’s accounting of revenue in addition to oversight of daily deposits in coordination with the Fire Marshal’s office. Responsible for the reconciliation of deposits in coordination with the Auditor’s Office.Responds to department complaints to ensure proper units with Environmental Health are made aware of; Monitors the status of complaints; Ensures accurate locations of complaints using GIS data, proper jurisdictional oversight is correct, and updates are relayed to complainants.Assists division manager with special projects that will require the use of institutional knowledge, state and local laws and creation of professional work product.Assists with special projects; Cross-trains duties with peers.Backup to all support staff positions; Assists all visitors to the office to process payments or submit applications; Handles high volume calls that received daily, as well as process all paperwork that comes in.Trains new employees on all office support functions.Responds to and provides direct assistance to incoming telephone calls and in-person requests from the public, offenders and staff members; Provides assistance on active enforcement cases; Mediates between property owners and contractors.Other duties as assignedParticipates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.*Must obtain a \"Designated Representative License\" within 6 months of hire date. Please ask hiring manager for details.Minimum RequirementsHigh School Diploma/GED.3 years job related experienceValid Texas Driver’s LicenseSALARY RANGE: $18.49 - $23.12 hourly based on qualificationsCLOSING DATE: Upon filling positionAll full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/complyFort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.