Administrative Assistant - Enrollment and Engagement Services

Orange Lutheran High School; Orange (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Orange Lutheran High School is seeking an Administrative Assistant for Enrollment and Engagement Services in Orange, CA. The role focuses on greeting guests, maintaining office structure, and accurate record-keeping for incoming students.

You will report to the Director of Enrollment and Engagement Services and support communication between the Admissions, Business, and Counseling offices. Bachelor’s degree and 1–2 years of related experience are preferred.

Qualifications

• Bachelor’s degree required; experience in education preferred.
• 1–2 years of data entry and/or office administration experience; Christian school experience preferred.
• Background check and clearances required (fingerprint, TB, CPR/First Aid).
• Familiarity with CRM/office software and Google Suite is expected.

Responsibilities

• Greet guests and direct families to appropriate staff within Admissions.
• Coordinate logistics for Enrollment and Engagement Services team meetings.
• Follow up on enrollment calls and data entry from applications and PowerSchool.
• Maintain and organize data in school systems and spreadsheets.
• Prepare requisitions and purchase orders for the admissions office.
• Support events (Preview Day, Open House, registration days) with logistics and communications.

Skills

Multi-line phone system

Customer service

Data entry

Strong communication

Organizational skills

Time management

Education

Bachelor's degree

Tools

CRM software

Google Suite

Excel

Project Management Software

Apple Keynote

Job description

Job Location: High School - Orange, CA 92867

Position Type: Full-time / 12 months

Education Level: 4 Year Degree

Travel Percentage: None

Job Shift: Day

Job Category: Education

POSITION SUMMARY

As part of the Admissions team, the Administrative Assistant - Enrollment and Engagement Services will greet guests, maintain structure within the office, and keep up-to-date and accurate records of incoming Lancers.

Reports to: Director of Enrollment and Engagement Services

Supervises: None

ESSENTIAL DUTIES

• Welcoming guests of the Admissions office and directing families to the appropriate personnel within the department
• Coordinate logistics for meetings of the Enrollment and Engagement Services team
• Follow up on assigned calls for enrollment purposes of new and returning students
• Coordinate calendaring for teams under the Enrollment and Engagement Services department
• Support the Lancer store as needed
• Answer admissions phone calls, retrieve voicemail, determine the purpose of calls, and direct callers to the appropriate person or department
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable
• Answer questions about the school/basic Admissions process and provide callers with addresses, directions, and other information
• Keeping communication clear between various offices, including, but not limited to, the Business Office and Counseling Office
• Maintain data and information within School Systems as requested
• Collecting text and numerical data from the application and PowerSchool systems to be entered into the appropriate documents and spreadsheets within time limits
• Streamlining processes and organizing multiple spreadsheets
• Keeping all data current and relevant
• Understand the inner workings of the current application platform and be able to manage all functions of the program
• Create all requisitions and purchase orders for the admissions office and reclassify debit card purchases
• Collecting event data and directing it to the school admin team for the following OLu events for current and prospective students:
  • Preview Day
  • Prospective Student Open House
  • Freshmen Registration Event - February
  • Freshman Registration Day March Event
  • Various other events

ADDITIONAL DUTIES

All other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

Education

Bachelor’s degree

Experience

• 1-2 years of experience in Data Entry, Customer Service, and/or as an Office Administrator; Christian School experience preferred

LICENSES, CERTIFICATES, AND CLEARANCE

• Cleared Background/Fingerprint check
• Valid CPR and First Aid certifications
• Cleared TB assessment
• Completion of Ministry Safe Training

KEY COMPETENCIES

Knowledge

• Knowledge of effective use of multi-line phone system
• Knowledge of proper business telephone etiquette; familiarity with the principles of public relations
• Knowledge of Customer Relationship Management Software, Project Management Software, Mac and PC programs, Google Suite, Excel, and Apple Keynote preferred
• Knowledge of secondary education goals, structures, administrative duties, and communication standards

Skills and Abilities

• Strong written and verbal communication skills
• Superior keyboard skills with a typing speed of 60 words per minute
• Accurate record-keeping skills
• Organizational skills
• Strong time management skills
• Ability to maintain calm composure in high-pressure or stressful situations
• Ability to understand, analyze, and streamline complex processes into streamlined documents
• Ability to represent the school credibly with a friendly, positive Christian attitude

PERSONAL CHARACTERISTICS

• Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership
• Integrates faith and prayer in the performance of job duties
• Ability to articulate their Christian faith
• An active member of a Christian church; Missouri Synod preferred
• Active in the Christian community and supportive of the statement of beliefs of Orange Lutheran High School

PHYSICAL REQUIREMENTS

• The employee is frequently required to sit for extended periods, view a computer monitor, speak clearly, and hear accurately
• The employee is required to stand, and move about the campus; Must have the ability to summon help, direct and supervise the removal of students to a safe area in an emergency
• The employee must occasionally lift, push, pull, or carry up to 40 pounds, squat, kneel, or bend
• Specific vision abilities include near and far vision, and the ability to adjust focus

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job
• The typical working environment is a climate-controlled office environment
• Occasional exposure to outdoor environments of varying temperatures
• The typical noise level is quiet to moderate, but may occasionally be loud

KEY COMPETENCIES

Knowledge

• Knowledge of effective use of multi-line phone system
• Knowledge of proper business telephone etiquette; familiarity with the principles of public relations
• Knowledge of Customer Relationship Management Software, Project Management Software, Mac and PC programs, Google Suite, Excel, and Apple Keynote preferred
• Knowledge of secondary education goals, structures, administrative duties, and communication standards

Skills and Abilities

• Strong written and verbal communication skills
• Superior keyboard skills with a typing speed of 60 words per minute
• Accurate record-keeping skills
• Organizational skills
• Strong time management skills
• Ability to maintain calm composure in high-pressure or stressful situations
• Ability to understand, analyze, and streamline complex processes into streamlined documents
• Ability to represent the school credibly with a friendly, positive Christian attitude

PERSONAL CHARACTERISTICS

• Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership
• Integrates faith and prayer in the performance of job duties
• Ability to articulate their Christian faith
• An active member of a Christian church; Missouri Synod preferred
• Active in the Christian community and supportive of the statement of beliefs of Orange Lutheran High School

PHYSICAL REQUIREMENTS

• The employee is frequently required to sit for extended periods, view a computer monitor, speak clearly, and hear accurately
• The employee is required to stand, and move about the campus; Must have the ability to summon help, direct and supervise the removal of students to a safe area in an emergency
• The employee must occasionally lift, push, pull, or carry up to 40 pounds, squat, kneel, or bend
• Specific vision abilities include near and far vision, and the ability to adjust focus

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job
• The typical working environment is a climate-controlled office environment
• Occasional exposure to outdoor environments of varying temperatures
• The typical noise level is quiet to moderate, but may occasionally be loud

Qualifications