Administrative Assistant / Customer Service Rep

Polar Plumbing, Heating & Air Conditioning; City of Newburgh (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading HVAC company in Newburgh, NY, is seeking a full-time Office Administrator to support administrative tasks and enhance customer service. The role emphasizes a strong work ethic, excellent communication, and organizational skills. Join a close-knit, supportive team that values employee development and offers competitive wages and excellent benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off (PTO)

Reimbursements

Training programs

Notary help

Commissions

Bonuses

Qualifications

• Flexible and adaptable to changes.
• Able to work effectively as part of a team.
• Listening skills and ability to follow instructions.

Responsibilities

• Ensure smooth flow of administrative operations.
• Provide office help for customers.
• Communicate warmly with customers and vendors.

Skills

Strong work ethic

Excellent communication skills

Organized

Detail-oriented

Task-oriented

Self-motivated

Job description

Polar Plumbing, Heating & Air Conditioning in Newburgh, NY is looking to hire a full-time Office Administrator to assist with our administrative tasks and provide great customer service. Are you looking to work with a great team of hardworking people? Do you want to join an HVAC company that is close-knit and supportive? Would you like to work in an environment that encourages you to learn and helps you succeed? If so, please read on!

This administrative position earns a competitive wage of $18 - $22/hour, depending on qualifications and experience. We also provide excellent benefits, including medical, dental, vision, a 401(k), paid time off (PTO), reimbursements, great training, notary help, commissions, bonuses, access to a financial advisor, an amazing team, uniforms, and a positive environment. If this sounds like the right administrative and customer service opportunity for you, apply today to join our HVAC team!

ABOUT POLAR PLUMBING, HEATING & AIR CONDITIONING

We are an award-winning, BBB-accredited company that provides first-class plumbing, heating, and air conditioning services. We offer completely transparent pricing for all our services, so our customers can be sure they're getting the absolute best value for their homes. Plumbing, heating, and cooling are some of the most important aspects of keeping a home comfortable, and we know that timing makes all the difference. That's why we are quick to respond to our customers' needs and why we offer free estimates. As a result, our customers value our honesty and trust that their homes are in the best hands.

Our employees are our most valuable asset in maintaining our customers' trust. Through regular development programs, we ensure that all our employees have the training they need to succeed. We also promote an authentic team mentality and strive to make our employees feel at home in our great company culture, an environment that is more like family than work.

A DAY IN THE LIFE OF AN OFFICE ADMINISTRATOR

As an Office Administrator, you make sure that all of our administrative operations flow smoothly. As an employee-focused company, we want our clients to have the best HVAC experience with us, so you provide office help for them. You warmly greet and communicate with customers, both in the shop and on the phone. You're always kind and quick to answer questions and find solutions to their concerns. As needed, you also interact with vendors and build great relationships with them. You help with permits, accounting, and rebates. You get a great sense of accomplishment using your customer service and administrative skills to help others!

QUALIFICATIONS FOR AN OFFICE ADMINISTRATOR

• Strong work ethic and motivation

Are you task-orientated and self-motivated? Can you be flexible and adapt to changes? Do you have excellent communication skills? Are you organized and detail-oriented? Can you work effectively as part of a team? Do you listen and follow instructions well? Are you someone who can provide great customer service to each of our clients? If yes, you might just be perfect for this administrative position!

ARE YOU READY TO JOIN OUR HVAC TEAM?

If you feel that you have the right customer service and administrative skills for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 12550