Administrative Assistant/Client Coordinator

Ascend; Cheyenne (WY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive base salary

Retirement plan

Health/dental/vision insurance

Self-managed PTO

Continuing education

Job summary

Ascend is seeking an Administrative Assistant in Cheyenne, WY to support assigned Partners with front-desk tasks, calendar management, and high-quality client service. A minimum of 3 years in an office environment is required, with tax office experience a plus.

You will draft correspondence, manage mail, and help keep projects organized. You’ll thrive in a collaborative, open-door culture that values accuracy and responsiveness.

Qualifications

• 3+ years of administrative experience in a professional office environment.
• Highly organized and detail-oriented.
• Strong communication and client-service mindset.
• Proactive problem solving and tech-savviness with common software tools.

Responsibilities

• Answer phone calls and assist clients for assigned Partners.
• Manage calendar for assigned Partners.
• Maintain meeting arrangements for assigned Partners (agenda development, preparation of meeting materials, room set up, meeting minutes).
• Maintain incoming and outgoing mail for assigned Partners.
• Draft, edit, and proofread correspondence for assigned Partners or staff.
• Track and manage flow of files, materials and mailings related to client tax returns and other documents.

Skills

Administrative experience

Organizational skills

Communication skills

Tech savvy

Tools

Microsoft Office

Adobe Acrobat

Database management system

Job description

About Ascend

At Ascend, we recognize the struggles that accounting & finance professionals face in traditional firms—from rigid hierarchies and overwhelming workloads to the elusive work-life balance. We believe your ambition should not be constrained by outdated practices or opaque career paths. Here, you're not just a number but a valued member of a community that champions both your professional and personal fulfillment. Our mission is to transform the public accounting experience into one where work-life harmony is a reality, and where your career advancement is supported by a nurturing network and robust resources.

Explore Ascend, where your career soars without sacrificing your quality of life.

About MHP

Big firm expertise with small firm customer service. With over 100 employees, MHP is the largest regional CPA firm in Wyoming. However, since our start in the early 1930s, MHP has been dedicated to personalized customer service to both our employees and clients. MHP is deeply rooted in the Cheyenne community, both figuratively and literally—not only have we been around for over 90 years, but our office is also located in the heart of downtown Cheyenne within walking distance of good food, coffee, and breweries.

Tradition meets modernization. While the wild west may come to mind when you think of Wyoming, and that is a part of our history we hold dear, don't think we've been left in the proverbial dust. Our city is home to topnotch restaurants, breweries, shopping, art galleries, and theater. Where you might see History and Today collide best may be Cheyenne Frontier Days, the largest and oldest rodeo in the world. Hundreds of thousands of people from all over come to Cheyenne to see the concerts, special events, and rodeo each year. If the outdoors are more your scene, Wyoming is not lacking there either. We have some of the best camping, skiing, fishing, hunting, climbing, and biking in the country.

You're more than a number. As part of our MHP team, you'll have the unique opportunity to make your mark on the company and advance your career in the area you desire. Managers and Partners have an "open door policy", which is practically unheard of in larger firms. We encourage employees to get involved in our community as well as with each other—we host several team building and employee events every year, including holiday parties, BBQs, cornhole tournaments, Friday Nights on the Plaza (a Cheyenne summer concert series), and more!

Be a part of something bigger. At MHP, we strive to not only be experts in our field but also provide superior client service to our wide variety of clientele. We are a team—always willing to give a helping hand to our coworkers when we're able and will bend over backwards for our clients. We pride ourselves on servant leadership—we are leaders in our office and our community.

Who You Are

• You are a friendly office professional with 3+ years of related experience (experience in a tax office is a plus).
• You are highly organized and detail-oriented.
• You take pride in your work.
• You consider "follow through" the heart of client service.
• You enjoy working as a part of a team with your assigned Partner and coworkers.
• You get excited when opportunities arise to learn new skills and technologies.

The Role

The Administrative Assistant will work hand in hand with their assigned Partners. This includes answering phone calls, managing calendars and events, drafting and proof-reading letters and documents, and providing other duties assigned by partners and managers. The Administrative Assistant will also have daily client interaction and will need to provide high quality client service.

Your Education & Experience

To best succeed in this role, the candidate should have 3+ years of administrative experience in a professional office environment. Some tax knowledge would be helpful but not required. We are willing to train a candidate who is eager to learn.

The Duties

• Answer phone calls and assist clients for assigned Partners.
• Manage calendar for assigned Partners.
• Maintain meeting arrangements for assigned Partners (agenda development, preparation of meeting materials, room set up, meeting minutes etc.).
• Maintain incoming and outgoing mail for assigned Partners.
• Draft, edit, and proofread correspondence for assigned Partners or staff.
• Track and manage flow of files, materials and mailings related to client tax returns and other documents.

Your Knowledge, Skills, & Abilities

• You can easily anticipate the needs of clients and Partners.
• You are a Problem Solver who is fulfilled by finding solutions.
• You are tech savvy – a Microsoft Office Suite, Adobe product (e.g., Reader, Professional), and database management system wiz.
• You naturally keep your cool in stressful situations.
• You work well under pressure with time deadlines and would rather be busy than not!
• You have excellent verbal and written communication skills.
• You thrive in an environment where you work with others on a team or on various projects that require collaboration.

The Perks

Our compensation package includes a competitive base salary (commensurate with experience), retirement plan, health/dental/vision insurance, self-managed PTO and continuing education. We strongly believe in expanding our certifications and technical skills and have incentives for achieving designations/certificates that bring value to the firm.

Physical & Mental Demands

Prolonged Sitting

• Long hours at a desk or computer can cause strain on the back, neck, and eyes.

Typing & Data Entry

• Repetitive hand/wrist movements can lead to strain or repetitive stress injuries like carpal tunnel syndrome.

Lifting/Carrying Items

• Occasionally lifting office supplies, files, or boxes (usually under 25 lbs).

Using Office Equipment

• Regular use of computers, phones, copiers, and printers.

Mobility Around Office

• Walking to meetings, filing rooms, or different departments.

For questions or inquiries about the role, please reach out to Alex Harvick, Senior Recruiter at [e-mail].

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.