Administrative Assistant, Children & Youth

Barber National Institute; Erie, Northern (Erie County, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Barber National Institute in Erie, PA is seeking an Administrative Assistant for the Children & Youth division to be the central point of contact for students, families, staff, and visitors, providing organized support to keep the school and department running smoothly.

The role emphasizes strong communication, discretion with sensitive information, and teamwork in a welcoming, supportive environment; associate degree or higher and 1–3 years of clerical or customer service experience are

Qualifications

• Associate's degree or higher preferred.
• 1-3 years of clerical, administrative, office coordination, or customer service experience required.
• Experience supporting multiple departments, leaders, or programs preferred.
• Experience in education, healthcare, nonprofit, or human services environments preferred.
• Proficiency with Microsoft Office, Outlook, calendars, spreadsheets, and administrative systems.
• Valid driver's license and ability to meet agency driving requirements.
• Ability to obtain and maintain all required clearances and certifications.

Responsibilities

• Serving as the first point of contact for students, families, staff, and visitors.
• Answering phones, monitoring building access, and directing visitors appropriately.
• Maintaining student attendance records, staff schedules, rosters, and administrative documentation.
• Coordinating calendars, meetings, appointments, and conference room schedules.
• Preparing correspondence, reports, presentations, forms, and spreadsheets.
• Managing office supplies, processing deliveries, and coordinating operational requests.
• Supporting communication between staff, families, community partners, and leadership.
• Assisting with school events, special programs, and Children & Youth initiatives.
• Supporting the Ladies Only Luncheon through registration management, donation tracking, guest check-in, and event preparation.
• Providing clerical support to the nursing department and educational staff.
• Maintaining accurate records and ensuring confidential information is handled appropriately.
• Supporting ongoing projects and helping maintain efficient day-to-day department operations.

Skills

Organizational skills

Customer service

Multitasking

Professionalism

Team player

Time management

Discretion

Education

Associate's degree or higher

Tools

Microsoft Office

Outlook

Calendars

Spreadsheets

Administrative systems

Job description

Overview:

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a highly organized and customer-focused Administrative Assistant to support our Children & Youth division. This role serves as the central point of communication for students, families, staff, and visitors while providing administrative support that helps ensure the smooth and efficient operation of the school and department.

What You'll Bring:

• Exceptional organizational skills and attention to detail.
• Strong customer service and communication abilities.
• The ability to manage multiple priorities in a fast-paced environment.
• Professionalism, discretion, and sound judgment when handling sensitive information.
• A collaborative and team-oriented mindset.
• Strong problem-solving and time-management skills.
• A commitment to creating a welcoming and supportive environment for students, families, and staff.

What You'll Have:

• Associate's degree or higher preferred.
• One to three years of clerical, administrative, office coordination, or customer service experience required.
• Experience supporting multiple departments, leaders, or programs preferred.
• Experience in education, healthcare, nonprofit, or human services environments preferred.
• Proficiency with Microsoft Office, Outlook, calendars, spreadsheets, and administrative systems.
• Valid driver's license and ability to meet agency driving requirements.
• Ability to obtain and maintain all required clearances and certifications.

A Typical Day May Include:

• Serving as the first point of contact for students, families, staff, and visitors.
• Answering phones, monitoring building access, and directing visitors appropriately.
• Maintaining student attendance records, staff schedules, rosters, and administrative documentation.
• Coordinating calendars, meetings, appointments, and conference room schedules.
• Preparing correspondence, reports, presentations, forms, and spreadsheets.
• Managing office supplies, processing deliveries, and coordinating operational requests.
• Supporting communication between staff, families, community partners, and leadership.
• Assisting with school events, special programs, and Children & Youth initiatives.
• Supporting the Ladies Only Luncheon through registration management, donation tracking, guest check-in, and event preparation.
• Providing clerical support to the nursing department and educational staff.
• Maintaining accurate records and ensuring confidential information is handled appropriately.
• Supporting ongoing projects and helping maintain efficient day-to-day department operations.