Administrative Assistant - Case Coordinator

Vista Del Mar; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Vista Del Mar seeks an Administrative Assistant - Case Coordinator to support youth and families in Los Angeles. The role involves managing administrative tasks, effectively communicating, and maintaining confidentiality, all while demonstrating a trauma-informed approach. A High School Diploma is required, and candidates should possess strong organizational and communication skills. The position offers competitive pay and a culture of inclusion and empowerment.

Benefits

Full benefits offered (Medical, Dental, Vision)

403(b) – 3% Employer contribution

Paid Mental Health Days

Paid Holidays

Cell Phone Discounts with major carriers

Qualifications

• Ability to communicate effectively with others.
• Excellent organizational and time management skills.
• Highly responsible and reliable.

Responsibilities

• Support overall functioning of the unit by performing administrative duties.
• Engage with others in a professional manner while maintaining confidentiality.
• Collaborate with the treatment team for clerical case coordination services.

Skills

Communication

Organizational skills

Time management

Detail oriented

Reliability

Education

High School Diploma

Job description

Administrative Assistant - Case Coordinator

GET TO KNOW US:

For over 100 years, Vista Del Mar Child & Family Services (VDM) has taken great pride in providing exceptional programs and services for children and families throughout LA County. VDM envisions a community where all children and families are equipped and prepared to live productive, fulfilling lives. We serve the most vulnerable in Los Angeles, many of whom have faced multi-generational inequities. Vista Del Mar is guided by core values of empowerment, equity, and excellence.

CULTURE:

At Vista Del Mar, our success is empowered by our staff, families, residents, and clients. We believe in the inclusion and liberation of marginalized communities, standing in unity for justice and recognizing long-standing systemic oppression. We acknowledge we are part of an unjust system and strongly advocate to change oppressive systems and the unconscious bias that affect staff, clients, and families in all communities. Vista is committed to developing a culture of healing, community care, and creating a sense of belonging. Our actions will be louder than our words.

Folks who are Black, Indigenous, people of color, LGBTQ+, of a marginalized gender, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression, and/or gender-based violence are encouraged to apply.

MISSION:

Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives.

Role Overview:

The Residential Administrative Assistant – Case Coordinator supports theoverall functioning of the unit by performing administrative and office supportduties that include directing phone calls, correspondence, and writtencommunications, greeting visitors, preparing flyers, reports, invoices and checkrequests, maintaining and updating the monthly Child and Family Team meeting(CFT)/NSP schedules, and providing assistance with Quality Managementactivities. In addition, responsible for working with the treatment team toensure the provision of clerical case coordination services for youth in theresidential treatment program in accordance with policies and the clients’treatment plans. This position must consistently demonstrate Vista Del Mar’strauma informed, relationship based, and culturally sensitive approach whenengaged with others.

Essential Job Duties (other duties may be assigned)

• Demonstrates knowledge and ability to effectively use computer and program software as needed.
• Ensures that filing is upkept accurately and on a weekly basis.
• Engages with others in person and on the phone in professional manner, maintaining confidentiality and takes detailed and accurate messages as indicated.
• Formulated and distributes monthly CFT meeting / NPS schedules and issues invitations toparents / guardians and placement workers as applicable and in a timely manner
• Inputs Unusual Occurrence Reports (UORs) and other documents in a timely and thoroughmanner as per agency policy.
• Demonstrates dependability and trustworthiness, including consistent work attendance andarriving on time each day.
• Exhibits positive attitude/job interest, initiates and accepts new ideas and changes.
• Demonstrates the ability to work collaboratively with staff, both within the unit and with theagency through effective communication and following directives.
• Update Minute order list for client’s court hearings
• Process admissions, discharge, annual, and aftercare packets.
• Weekly note auditing in Tier
• Support Unit Director in additional programmatic tasks that are needed.
• Obtain signature on the IHBS CTP and will create CTP in Tier
• Other duties may be assigned as per department need.

What You Bring to VDM:

• Ability to communicate effectively with others.
• Excellent organizational and time management skills.
• Highly responsible and reliable.
• Detail oriented.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast-paced environment.
• Excellent communication and written skills.
• Familiar with DCFS and DMH documentation preferred.
• HS Diploma

Salary commensurate with experience

Pay Rate: $23.00 - $26.00 / hour

What Can We Offer You for All Your Hard Work?

• Full benefits offered (Medical, Dental, Vision)
• FSA/Dependent Care and Supplemental benefits through The Standard
• 403(b) – 3% Employer contribution based off annual salary
• 4 Mental Health Days
• Up to 12 Paid Holidays
• Up to 25% for Cell Phone Discounts with 3 Major Carriers (AT&T, Verizon, Sprint)

Vista Del Mar’s Credentials:

Our nationally recognized clinical programs have been awarded a Gold Seal by the Joint Commission, the highest level of accreditation possible. In addition, our educational facilities are fully accredited through the Western Association of Schools and Colleges (WASC), and our graduate degree program is recognized worldwide for its high quality of instructions.

Equal Employment Statement

Vista Del Mar is committed to the full inclusion of all qualified individuals. Therefore, all qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vista Del Mar will ensure that persons with disabilities are provided reasonable accommodations as part of this commitment.

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