Administrative Assistant & Billing Support (Office-Based)

Honey Bucket; Golden (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employer-paid medical, dental, and viz

401(k) with company match

Paid time off

Annual performance bonus opportunities

Tuition reimbursement

On-the-job training

Job summary

Honey Bucket, a division of Northwest Cascade, is seeking an Administrative Assistant for the Golden, CO office. The role keeps the office organized, handles calls, greets visitors, processes payments, and prepares reports for the local team.

Full-time, in-office position with a casual environment. Pay is $20–$22 per hour, depending on experience, with employer-paid medical/dental/vision, 401(k) plan with company match, paid time off, and opportunities for advancement.

Qualifications

• 1–2 years administrative, office, billing, or customer-service experience preferred.
• Experience using Microsoft Excel for data entry and basic reporting.
• Salesforce or similar CRM experience is helpful but not required.
• Strong attention to detail and accuracy.
• Clear and professional written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn Tower; training provided.

Responsibilities

• Answer incoming calls and assist customers or connect them with the appropriate team member.
• Greet and assist customers who come into the office.
• Enter delivery, pickup, service, and other customer requests into Tower.
• Complete assigned customer billing and special billing requirements.
• Review customer accounts with customers and Territory Managers.
• Process credit card and other customer payments.
• Send invoices, credit memos, statements, and payment receipts.
• Prepare and maintain reports using Microsoft Excel and Salesforce.
• Maintain accurate customer and account information in company systems.
• Build strong working relationships with customers and internal teams.
• Help resolve customer questions while providing friendly and responsive service.
• Assist with other administrative needs that support the Golden operation.

Skills

Administrative support

Excel

Salesforce

Attention to detail

Communication

Multitasking

Customer service

Learning new software

Tools

Microsoft Excel

Salesforce

Job description

Honey Bucket, a division of Northwest Cascade, is seeking an Administrative Assistant for the Golden, CO office. The role keeps the office organized, handles calls, greets visitors, processes payments, and prepares reports for the local team.

Full-time, in-office position with a casual environment. Pay is $20–$22 per hour, depending on experience, with employer-paid medical/dental/vision, 401(k) plan with company match, paid time off, and opportunities for advancement.