Administrative Assistant - Adults Downtown

Seven Counties Services, Inc.; Louisville (KY); On-site; USD 27,000 - 36,000; Full time

Job summary

Seven Counties Services, a provider of mental and behavioral health services around Louisville, seeks an organized front desk receptionist. You will greet clients, manage calls, verify demographics, collect payments, and document intakes while supporting data entry and daily deposits.

The role requires a High School diploma or GED, 1–2 years of office experience, and strong communication skills. Proficiency in MS Office is essential.

Qualifications

• High School diploma or GED is required; business school coursework preferred.
• One to two years of office experience with clerical tasks.
• Strong oral and written communication skills and proficiency in MS Office.

Responsibilities

• Greet clients and visitors, answer calls, and manage messages at front desk.
• Register clients, verify demographics, collect payments, and document intake data.
• Enter client data into electronic systems and maintain records.
• Support daily deposit processes and reconcile cash as needed.
• Handle receptionist-related administrative tasks and processing lab results when applicable.

Skills

Microsoft Office Suite

Communication skills

Education

High School diploma or GED

Business school (up to 18 months)

Job description

Job Description:

ESSENTIAL JOB FUNCTIONS

1. 1. Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; and meeting with client to review client intake form.
2. 2. Enters various client data in electronic information system (e. g., client demographics, client eligibility information, client transfers, and enters other program-specific data (e. g., grants) in various databases).
3. 3. Performs variety of administrative functions, data entry, validation.
4. 4. Participates in daily deposit process, including daily deposit reconciliation.
5. 5. Performs such medical treatment-related administrative functions as processing lab results.

EDUCATION

High School diploma or GED required. Completion of up to 18 months' business school, beyond high school preferred.

EXPERIENCE

• One-to-two years' experience working in office setting and performing various clerical or administrative tasks.
• Working knowledge of Microsoft Office Suite.
• Strong oral and written communication skills.

PHYSICAL DEMANDS

• Position has no unusual physical demands; individual has discretion about walking, standing, etc.
• Position requires lifting up to 10 pounds, with occasional lifting of ledgers, medical records, or computer runs.
• Position may occasionally require walking or standing, stooping, or bending.
• Occasional exposure to office chemicals or continual use of a video display terminal.

Time Type: Full time

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.