Administrative Assistant (32761)

Network Medical Review Co.; Phoenix, Northern (AZ, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Start ASAP

Job summary

ExamWorks in Phoenix, AZ is seeking a Scheduling Coordinator to join our in-office administrative team. This full-time position focuses on coordinating examinations and supporting clients, physicians, and examinees with precision.

The role requires a high school diploma and at least one year of related experience, preferably in a medical office. You’ll manage schedules, communicate changes, and help prepare charts and letters for exam locations.

Qualifications

• High school diploma or equivalent required.
• A minimum of one year related experience; medical office preferred.
• Able to handle multiple phone lines and maintain confidentiality.

Responsibilities

• Schedules examinations and coordinates appointments with physicians' offices.
• Communicates with clients regarding scheduling, changes, and receipt of medical records.
• Prepares and routes charts, letters, and exam documents to providers and sites.
• Arranges lodging/transportation for out-of-town examinees when needed.
• Handles mails, deliveries and office duties as required.

Skills

Typing 35 WPM

Multi-line phone handling

Communication skills

Confidentiality

Independent work

Education

High school diploma

Tools

Computer

Fax

Copier

Scanner

Telephone

Job description

# Scheduling Coordinator (32761)Phoenix, AZ 85012## OverviewSalary Range$19.00 - $23.00 HourlyPosition TypeFull TimeTravel PercentageNone## DescriptionOur Phoenix office is looking for a Full-time in office **Administrative Assistant** to join our team! **ExamWorks** is looking for a **Scheduling Coordinator** to join our team!As a **Scheduling Coordinator**, you’ll be the superhero behind the scenes, helping to **coordinate appointments** and **support our clients, physicians, and examinees** with ease. **Perks of the Role:*** **Full-time** position: Monday-Friday,* **Competitive pay**: $19 to $21 per hour* **Start ASAP**: We’re looking for someone who’s ready to **jump in and get trained**—we’ll have you **hitting the ground running** in no time!**Duties and Responsibilities Include:*** Schedules examinations through IME Centric or office specific system database.* Schedules and confirms appointment dates and times with physicians' offices.* Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.* Coordinates with the client to obtain required medical records prior to examination.* Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.* Prepares and sends exam notification letters daily.* Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.* When required, responsible for ensuring prompt pre-payment for services issued.* Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.* Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.* Provides support and/or coverage to satellite offices as needed.* Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.* Processes mail, deliveries and shipments as needed.* Participate in various educational and or training activities as required.* Perform other duties as assigned.## Qualifications**Education and/or Experience** * High school diploma or equivalent required.* A minimum of one year related experience; or equivalent combination of training and experience.* Experience in a medical office preferred.**QUALIFICATIONS*** Ability to consistently handle multiple phone lines with heavy call volume.* Ability to operate computer, fax, copier, scanner, and telephone.* Must be able to type a minimum of 35 W.P.M.* Ability to follow instructions and respond to upper managements’ directions accurately.* Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.* Must demonstrate exceptional communication skills.* Must be able to work independently, prioritize work activities and use time efficiently.* Must be able to maintain confidentiality.* Must be able to demonstrate and promote a positive team -oriented environment.* Must be able to stay focused and concentrate under normal or heavy distractions.* Must be able to work well under pressure and or stressful conditions.