Scheduling Coordinator

Physician Direct Services; Olympia (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical vision dental

Paid time off

401k

Job summary

Physician Direct Services in Olympia, WA is seeking a Scheduling Coordinator to join our team. You’ll be the go-to person for assisting and supporting our clients, physicians, and examinees by scheduling and coordinating appointments with precision and care.

This full-time role offers a Monday–Friday schedule and a collaborative environment. You’ll schedule exams, confirm dates, manage records, coordinate travel for out-of-town examinees, and support multiple offices as needed.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year related experience or equivalent training.
• Medical office experience preferred.
• Ability to type at least 35 WPM.
• Excellent communication and confidentiality.

Responsibilities

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians’ offices.
• Communicate with clients regarding scheduling, cancellations, and records.
• Confirm receipt of records for referrals.
• Prepare and send exam notification letters daily.
• Coordinate ancillary services as needed (interpretation, chaperones, transport).
• Submit client invoices to accounting when charges occur.
• Arrange lodging and transportation for out-of-town examinees.
• Process mail and shipments; support other offices as needed.

Skills

Phone handling

Typing 35 WPM

Communication skills

Confidentiality

Time management

Independent work

Education

High school diploma or equivalent

Tools

Computer

Fax

Scanner

Copier

Job description

Physician Direct Services are on the hunt for a Scheduling Coordinator to join our team at our Olympia, WA. You’ll be the go-to person for assisting and supporting our clients, physicians, and examinees by scheduling and coordinating appointments with precision and care.Perks of the Role:Full-time position with a reliable schedule: Monday-Friday, 8:00am-5:00pm PST.A supportive, team-focused environment where your efforts truly make a difference.Start immediately! We’re looking for someone who can jump in, get trained, and hit the ground running from day one.ESSENTIAL JOB FUNCTIONS:Schedule examinations through the system database.Schedule and confirm appointment dates and times with physicians’ offices.Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.Confirm receipt of records for record review referrals.Prepare and send exam notification letters daily.Communicate with physicians, clients and or examinees.Submit client invoice and/or issues to accounting if charges are incurred.Ensure prompt pre-payment for services issued when required.Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.Respond to requests for report status and/or information.Provide support to other offices as needed.Arrange lodging and or transportation for out-of-town examinees.Process mail, deliveries and shipments as needed.Participate in various educational and or training activities as required.Perform other duties as assigned.Education and/or ExperienceHigh school diploma or equivalent required.A minimum of one year related experience; or equivalent combination of training and experience.Experience in a medical office preferred.QUALIFICATIONSAbility to consistently handle multiple phone lines with heavy call volume.Ability to operate computer, fax, copier, scanner, and telephone.Must be able to type a minimum of 35 W.P.M.Ability to follow instructions and respond to upper managements’ directions accurately.Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.Must demonstrate exceptional communication skills.Must be able to work independently, prioritize work activities and use time efficiently.Must be able to maintain confidentiality.Must be able to demonstrate and promote a positive team -oriented environment.Must be able to stay focused and concentrate under normal or heavy distractions.Must be able to work well under pressure and or stressful conditions.WHO WE AREPhysician Direct Services is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.Equal Opportunity Employer - Minorities/Females/Disabled/VeteransPhysician Direct Services offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.