ADMINISTRATIVE ASSISTANT 3

State of Arizona; Phoenix (AZ); Remote; USD 35,000; Part time

Job summary

The State of Arizona is seeking an Administrative Assistant 3 for the Department of Child Safety. This role involves providing support to the Foster Care Support Team, managing communications, and maintaining databases. The position offers the flexibility of remote work and requires strong communication skills, as well as proficiency in Microsoft Office. Applicants must be bilingual in English and Spanish and able to secure necessary clearances.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans

Top-ranked retirement and long-term disability plans

10 paid holidays per year

Vacation time accrued at 4.00 hours bi-weekly

Sick time accrued at 3.70 hours bi-weekly

Deferred compensation plan

Wellness plans

Qualifications

• Must be able to secure and maintain clearance from DCS Central Registry.
• Must be able to secure and maintain an Arizona Fingerprint Clearance Card.

Responsibilities

• Provides prompt information via telephone, letter, and email to out-of-home providers.
• Maintains the Adoption Certification inbox and processes all certifications.
• Handles the state ID inbox and issues all state IDs to foster youth.

Skills

Verbal and written communication

Gathering data

Education

Bilingual in English and Spanish

Tools

Microsoft Office

Job description

Join to apply for the ADMINISTRATIVE ASSISTANT 3 role at State of Arizona

3 days ago Be among the first 25 applicants

Join to apply for the ADMINISTRATIVE ASSISTANT 3 role at State of Arizona

Get AI-powered advice on this job and more exclusive features.

DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

ADMINISTRATIVE ASSISTANT 3

Job Location:

FOSTER CARE SUPPORTS

3003 N Central Ave Phoenix, AZ 85012

Posting Details

Salary: $16.6320 HRLY/$34,594.56 Salary

Grade: 17

Closing Date: May 23, 2025

Job Summary

The Foster Care Support Administrative Assistant 3 reports to the Caregiver Support Supervisor and provides support services of considerable difficulty to the Foster Care Support Team. This includes the Concerns Team and the Licensing Team as needed. This position answers all emails in the Adoption Certification inbox, processes certifications and manages the Adoption Registry. This position handles the state ID inbox and issues all state IDs to foster youth. This position is also responsible for Adopt US Kids and the warmline with taking live calls daily.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

• Provides prompt and thorough information via telephone, letter and email to out-of-home providers through the Warmline. Ensures that the families are provided excellent customer services. Assists in resolving the families' needs, problem solves their need and ensures that a resolution is found even if outreach to another area is needed.
• Maintains the Adoption Certification inbox daily and processes all certifications. Ensures that the adoption registry is up to date. Sends out emails monthly to let agencies know which families are on the registry.
• Maintains the State ID inbox daily and processes all state IDs. Ensures the state IDs are logged properly on a spreadsheet. Manages the Adopt US Kids database.
• Prepares weekly huddle board updates.
• Other duties as assigned as related to the position.
  
  

Knowledge Of

Knowledge, Skills & Abilities (KSAs):

• Office professional principles and practices
• Microsoft Office: Word, Excel, PowerPoint and Outlook
• Business English, grammar and spelling
• Computer applications
• Terminology of Arizona's child welfare system processes and foster care system
  
  

Skills In

• Verbal and written communication
• Gathering data and generating statistical reports
  
  

Ability To

• Plan, coordinate, analyze and establish priorities
• Maintain confidentiality
• Coordinate meetings
• Problem solve
• Learn administrative and managerial skills
• Learn DCS Policies and Procedures
• Establish and maintain effective working relationships with young adults and within DCS
• Multi-task
• Remain calm and focused on a solution through problem solving quickly to avoid further higher level complaints
• Learn Guardian to navigate through customer's concerns and find solutions
  
  

Selective Preference(s)

Must be bilingual in English and Spanish.

Pre-Employment Requirements

Must be able to secure and maintain clearance from DCS Central Registry.

Must be able to secure and maintain an Arizona Fingerprint Clearance Card.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
  
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

Referrals increase your chances of interviewing at State of Arizona by 2x

Get notified about new Administrative Assistant jobs in Phoenix, AZ.

Greater Phoenix Area $70,000.00-$80,000.00 3 weeks ago

RECEPTIONIST / ADMINISTRATIVE ASSISTANT 2

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.